Lead multiple engineering teams responsible for building, modernizing, and operating business-critical customer and internal applications across FCC CLC.
Compensation
$144,500.00 - $258,300.00 USD
Responsibilities
Lead multiple software engineering teams and establish clear goals, operating rhythms, ownership boundaries, and measurable outcomes.
Translate portfolio strategy and product priorities into engineering roadmaps, staffing plans, delivery commitments, and technical investment decisions.
Make critical decisions regarding prioritization, resource allocation, technical direction, delivery risk, and sequencing across concurrent initiatives.
Build an engineering culture grounded in customer focus, accountability, psychological safety, technical excellence, and continuous improvement.
Coach engineering managers, technical leads, AI engineers, and senior software engineers; strengthen succession plans and create opportunities for career growth.
Requirements
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent practical experience.
Master’s degree in a relevant technical or business discipline is preferred.
Accelerate pipeline growth and seller productivity by designing, launching and scaling strategic sales programs across European markets.
Responsibilities
Design, launch and manage structured sales programs that drive pipeline creation, opportunity progression and revenue growth across markets.
Partner with Sales Leaders to identify priority segments, territories, industries, products or customer cohorts where targeted programs can improve performance.
Build program plans from concept through execution, including objectives, target audience, messaging, seller actions, enablement needs, success metrics and reporting cadence.
Own the operating rhythm for key initiatives, ensuring programs are delivered on time, adopted by sales teams and continuously improved based on results.
Analyze pipeline, activity, conversion and sales productivity data to identify gaps, trends and growth opportunities.
Senior Software Engineer role focused on building APIs, Angular experiences, and AI-enabled workflows for customer self-service, License Intelligence, reporting, and integrations.
Compensation
$92,700.00 - $161,850.00 USD
Responsibilities
Design, develop, test, and maintain scalable applications using .NET Framework/.NET, ASP.NET (MVC, Web API, Web Forms) and Angular (v18+) with NgRx.
Build, enhance, and integrate RESTful APIs, with secure design, documentation, and API testing.
Contribute to decoupling legacy, tightly coupled applications into modular services and modern APIs.
Design and build agentic workflows (tool use, multi-step reasoning, structured outputs) and integrate LLM capabilities into applications.
Validate and review AI-generated code against team standards.
Provides technical and customer pre- and post-sales support for Wolters Kluwer Health applications, managing account maintenance, order entry, and customer service via phone, email, and chat.
Compensation
$29,700.00 - $49,650.00 USD
Responsibilities
Assist with account lookup and navigation, as well as product access extensions, adjustments, and related issues
Respond to customer inquiries that include order entry, adjustments, subscriptions, and queries related to existing orders from multiple sources
Manage customer inquiries from onset to resolution using established procedures to solve routine problems
Manage database records to maintain customer accounts, ensuring accurate entry and upkeep of all transactions according to business policies
Manage information flow ensuring that enhancement requests, bugs, and other product issues are communicated
Requirements
High school diploma, GED, or equivalent
Nice to have: 1+ years of experience within a Call Center role or equivalent
Als Senior Product Manager speel je een cruciale rol in het succes van een belangrijk productdomein binnen een portfolio van toonaangevende softwareoplossingen in Nederland, België en het Verenigd Koninkrijk.
Responsibilities
Bepalen en uitvoeren van de product roadmap voor een afgebakend productdomein, in lijn met de portfoliostrategie
Vertalen van strategische richting naar concrete en uitvoerbare plannen
End-to-end verantwoordelijkheid nemen, van analyse tot lancering
Prioriteren van de backlog en zorgen voor afstemming met klant- en bedrijfsbeften
Identificeren van kansen om AI-functionaliteiten te integreren in product workflows