- St Cloud, Minnesota, United States
- $57K–$98K per year
Support customers with technical issues, troubleshoot, train staff, and improve support processes.
Compensation
$57,400.00 - $98,350.00 USD
Responsibilities
- Perform advanced troubleshooting for a wider range of technical issues
- Assist in the implementation of new procedures and techniques in customer support
- Participate in projects aimed at improving support systems and processes
- Provide step-by-step guidance to customers for product installations
- Update and maintain support documentation
Skills
Benefits
- Medical
- Dental
- Vision Plans
- 401(k)
- FSA/HSA