- Chennai, Tamil Nādu, India
- Full-time · Senior
- 8–12 years
Lead the technical spine of ServiceNow CMDB, Discovery, Service Mapping, CSDM and integrations to support global operational resilience and security.
Responsibilities
- Own and elevate the ServiceNow CMDB
- Set technical standards and optimize IRE rules
- Maintain a single reconciled source of truth
- Build and resolve issues in asset identification and service visualization
- Define and socialize CSDM modeling patterns
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering or equivalent
- Nice to have: ServiceNow certifications (system administration, CMDB, Discovery, Service Mapping)
- Nice to have: ITIL 4 Foundation or above
- Nice to have: Experience in biopharmaceutical or life sciences industry
- Nice to have: GxP regulated environment
