Lead Engineer responsible for ServiceNow CMDB, Discovery, Service Mapping, CSDM, and integrations, driving technical standards and automation across a global enterprise.
Responsibilities
Own and elevate the ServiceNow CMDB
Set technical standards and review solution designs
Lead engineering teams and mentor engineers
Automate quality checks and regression testing
Influence cross-functional teams to align builds
Requirements
Bachelor’s degree in Computer Science, Information Technology, Engineering or equivalent
Nice to have: ServiceNow certifications (system administration, CMDB, Discovery, Service Mapping)
Nice to have: ITIL 4 Foundation or above
Nice to have: Experience in biopharmaceutical or life sciences industry
You will build what the solution design sets out. You will configure the close and reconciliation processes, build the integrations with the ERP and the systems around it, and carry each process through testing, go-live and early support.
Lead and maintain IBM Maximo Application Suite (MAS) across NASA centers, ensuring installation, configuration, upgrades, automation, integrations, and reporting.
Senior Site Reliability Engineer supporting our Canada Protected B regulated cloud environment, ensuring reliability, availability, scalability, security, and performance of critical cloud infrastructure and services.
Compensation
For positions in this location, we offer a base pay of $102,050 - $152,050, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
Independently troubleshoot and resolve complex production issues across infrastructure, application, database, network, container, and cloud layers
Participate in and lead incident management activities
Lead or contribute to Root Cause Analysis and translate lessons learned into corrective and preventative engineering work
Develop sustainable solutions that prevent recurring incidents
Develop scripts and operational tooling using Bash, Python, and/or JavaScript to automate repetitive activities
Requirements
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related technical field
The Senior Support Specialist is responsible for providing an enhanced level of insurance system support for both the TurnKey Enrollment and Billing platforms, to both internal and external clients. This individual will primarily be working with a white labeled vendor specific JavaScript scripting engine that uses C# objects (TurnKey-Selerix).
Responsibilities
Become a Selerix SME
Work and Resolve Systems Support tickets within specified timeline in Salesforce
Perform development changes to existing Billing System Integration, EDI, COBRA and Payroll reports as requested and approved
Research and resolve report bugs as identified
Provide and/or point users to resources on report inquiries or user errors as needed
Lead Engineer - CMBD, Discovery & IntegrationNewAstraZeneca · Chennai, India