Senior UX/UI/Product Designer responsible for shaping end-to-end user experiences for complex enterprise software, balancing deep UX thinking with pixel‑perfect UI execution.
Compensation
Pay Range
$72,250—$177,100 USD
Responsibilities
Lead and conduct user research efforts (interviews, surveys, usability testing, heuristic evaluations) to gather insights and identify user needs, pain points, and mental models.
Translate research findings into actionable insights that influence product decisions and design direction.
Create and maintain user personas, journey maps, empathy maps, and service blueprints to align the team with a shared understanding of user needs.
Collaborate with product managers and stakeholders to define problem statements, UX goals, and success metrics.
Plan and execute usability testing sessions and synthesize findings to inform iteration and improve user flows and UI design.
Lead the definition of strategies, processes, and structures for effective discovery and delivery of solutions that result in valuable and delightful experiences for our customers, agents, and employees.
Compensation
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Responsibilities
Leverage domain-specific expertise and leadership to contribute to functional business plans with bottom-line impact for the company
Guide effective communication of design strategies and objectives, ensuring the coordination of work across teams and organizations
Establish and manage achievement of XD function strategic objectives for your organization, including policies, practices, staffing, and budgets
Set strategic priorities and guide others in collaborative definition and refinement of models, concepts, and design elements
Support and promote a culture of research and testing that engages various stakeholders
Requirements
Bachelor’s degree or its equivalent in work experience
Design clear, engaging and responsible promotional experiences across Grow and Retain value streams, including gamification, rewards, loyalty, and internal tools.
Responsibilities
Shape problems and explore solutions
Use research, product data and support feedback to map journeys, identify friction and test assumptions
Design gamification and reward experiences
Deliver complete and consistent design
Collaborate through implementation and improvement
Leads the UX/UI design team, setting strategic design objectives and driving the organization's design vision and direction. Collaborates with product managers, stakeholders, and senior leadership to align design efforts with business objectives and user goals.
Compensation
The typical pay range for this role is: $130,295.00 - $260,590.00
Responsibilities
Collaborates with multiple departments to define and execute digital UX design strategies, ensuring alignment with business goals and user needs.
Oversees user research and usability testing activities to gather insights and validate design decisions for digital products and interfaces.
Creates wireframes, prototypes, and design mockups to visualize and communicate digital UX design concepts and interactions.
Directs activities, in coordination with product managers and developers, to ensure that digital UX designs are implemented accurately and meet the desired user experience.
Drives the creation of information architecture and navigation systems to ensure logical and intuitive digital user experiences.
Lead the integration of customer needs, human-centered design, HMI, selectable drive modes, ergonomics, and vehicle features across Ford Racing programs.
Compensation
This position is a salary grade 5 - 8 and ranges from $65,100 - $166,200.
Responsibilities
Provide customer-centric design direction for HMI layouts, driver interactions, selectable drive modes, feature behaviors, and vehicle settings
Translate customer insights, behaviors, and needs into vehicle-level requirements, measurable engineering targets, and differentiated user experiences
Collaborate with Design, Marketing, Customer Insights, Program, hardware, software, and other engineering teams to align feature content and system-level requirements with overall vehicle objectives
Lead human factors research, task analysis, usability evaluations, and customer testing to assess HMI, drive mode selection and feedback, feature discoverability, and overall ease of use
Lead customer experience reviews and validate vehicle functionality, usability, and intended driving experiences using analytical tools, prototypes, and physical vehicles
Requirements
Bachelor's degree in Mechanical Engineering
Bachelor's degree in Electrical Engineering
Bachelor's degree in Human Factors Engineering
Nice to have: understanding of performance vehicle customers
Nice to have: experience providing customer-centric design direction for vehicle interfaces
Lead CX research into how customers interpret and interact with price in the shopping experience, owning the research roadmap and delivering insights across global regions.
Compensation
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
Responsibilities
Own and drive the research roadmap for pricing CX, proactively identifying opportunities and gaps across global regions
Design and conduct research using usability testing, prototype testing, interviews, diary studies, concept evaluation, and survey design
Combine qualitative findings with quantitative data and distill findings across multiple studies
Translate ambiguous business questions from Design, Product, Engineering, and category/business teams into research plans and communicate strategic recommendations
Apply and evaluate AI-augmented research workflows, exercising judgment on when AI synthesis is sufficient versus when human interpretation is required
Requirements
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Nice to have: Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Nice to have: Experience in a technical field (software development, network development, IT, other related)
Nice to have: Experience with UX Research in non-US markets
The User Science team mission is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
Compensation
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation.
Responsibilities
Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas.
Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.
Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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