- Oelwein, Iowa, United States +3 more
- Hybrid
- Full-time · Mid
- $65K–$75K per year
- 3+ years
Designs, maintains and supports the IT infrastructure of local government customers under managed services agreements, providing both remote and onsite support across Iowa.
Locations (4)
- Oelwein, Iowa, United States
- Des Moines, Iowa, United States
- Spencer, Iowa, United States
- Iowa, United States
Compensation
Salary: $65,000 – $75,000, commensurate with experience and job responsibilities
Responsibilities
- Onsite work at customer locations across the assigned Iowa region — hardware, server, network and end-user support
- Remote support of customer servers, networks, firewalls, endpoints and Microsoft 365 environments
- Monitoring and maintenance through the RMM platform, including building and maintaining automation scripts
- Designing, building and running AI agents and automations that take repeat work off the team
- Adopting the team's established AI processes and identifying further customer tasks that can be automated
Skills
Benefits
- Paid holidays
- Generous vacation
- Personal time




