Senior Software Engineer joining the AI Enablement team to develop and integrate tools for employees and customers, focusing on agent primitives like meeting participation, web search, and browser automation.
Responsibilities
Design, build, and operate production services for AI agents.
Build internal tools that make our employee’s lives easier
Build external integrations, connectors and tools that make customer integrations more seamless
Develop reusable primitives for meetings, browsing, search, email, payments, and adjacent capabilities.
Define reliable interfaces and workflows for agent tool use.
Lead and develop the Customer Product Success team, focusing on driving customer adoption, training strategy, and operational excellence for restaurant partners.
Compensation
gross TTC annual salary range between 67.000€ and 73.000€
Responsibilities
Lead, coach and motivate the CPS Trainers and Team Leaders
Set clear objectives and monitor performance through regular team meetings, individual follow-ups and coaching
Develop the team’s skills through continuous feedback, coaching, and structured development plans
Lead a cultural shift within the CPS team to improve restaurant partners’ adoption and perception
Stay close to the field by regularly joining or delivering restaurant trainings
Requirements
Nice to have: experience in restaurants/hospitality sector
A high-impact FP&A role supporting financial planning, budgeting, and analysis, with a focus on R&D budgets and capital expenditure planning at the intersection of engineering, program management, and finance.
Locations (2)
Denver, Colorado, United States
Long Beach, California, United States
Compensation
Base Salary: $90,000 - $150,000. Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave
Responsibilities
Key contributor to FP&A planning cycles including annual budgeting, quarterly forecasts, and long-range planning
Build and maintain financial models for the business, including revenue forecasting, cash flow projections, headcount planning, and scenario analysis
Conduct variance analysis against budget and forecast, identifying key drivers and communicating insights to stakeholders
Support preparation of enterprise- and program-level financial reporting
Partner cross-functionally with program finance, program managers, and operations to provide forward-looking insights
Additional information: Salary range of $20 - $22/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.
Responsibilities
Handle inbound chat and email inquiries from members, delivering clear, empathetic, and solutions-focused support
Develop, maintain and execute processes that provide key services to users across chat and email channels
Prioritize multiple queues and manage daily workflow to ensure requests are resolved quickly and efficiently
Resolve unique situations and improve workflows to account for new or uncommon issues
Ensure a positive member experience by actively listening, de-escalating when needed, and following up on open issues
Requirements
Nice to have: prior chat and/or email-based customer service experience in a B2C tech or financial services company
As a Team Manager in CIC, you will provide effective leadership to a team of social workers, ensuring a supportive and collaborative working environment, encouraging high standards in others and assisting and inspiring your team towards achieving their goals.
Compensation
Competitive salary up to £62,607. Retention payment of £3,000 per annum (paid annually)
Responsibilities
Provide effective leadership to a team of social workers
Ensure a supportive and collaborative working environment
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