Problem resolution jobs in Canada

Supervise a team of 10-15 colleagues operating a 24-hour Royal Service department, ensuring service excellence, productivity, and adherence to brand standards.

Compensation

Full rate of pay of $28.05/hour

Responsibilities

Consistently offer professional, friendly, and engaging service to both colleagues and internal and external guests.
Supervise a team of 10-15 colleagues operating a 24-hour Royal Service department, ensuring service excellence, productivity, and adherence to brand standards.
Provide daily leadership, coaching, guidance, and performance feedback to Royal Service colleagues.
Schedule, monitor, and oversee departmental operations to ensure seamless guest service delivery across all shifts.
Process all external and internal calls by either redirecting calls or assisting callers directly.

Requirements

Nice to have: Opera Cloud
Nice to have: Alice
Nice to have: Silverware
Nice to have: Accor Live Limitless (ALL)
Nice to have: Smart Serve certification

Skills

Supervisory Leadership Coaching

Senior Cloud Platform Analyst

Government of Alberta · Posted Nov 6, 2026

Open

Remote, Canada +1 more
Remote
Full-time · Senior
CA$100K–CA$133K per year
4+ years

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Shape enterprise cloud innovation, accelerate modernization, and deliver next-generation cloud solutions!

Locations (2)

Edmonton, Alberta, Canada
Calgary, Alberta, Canada

Compensation

$3,847.03 to $5,095.52/ bi-weekly ($100,407 - $132,993/ year)

Responsibilities

Design, implement, maintain, and enhance enterprise cloud services across Microsoft Azure, AWS, and Google Cloud Platform (GCP).
Lead cloud modernization, workload migration, automation, and integration initiatives using Azure DevOps, GitHub, and Terraform.
Provide senior technical expertise, resolve complex platform issues, coordinate vendor and stakeholder support, and continuously improve service delivery through emerging technologies, AI, and automation.
Ensure reliability, security, and operational effectiveness of cloud services in alignment with IMT policies, audit requirements, and cross-government ICT standards.
Oversee incident, problem, and change management, technical documentation, security controls, disaster recovery, and continuous service improvements.

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Bilingual Royal Service Supervisor

Compensation

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Senior Cloud Platform Analyst

Locations (2)

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Benefits

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