The Member Services Representative (MSR) is the first point of contact for members and guests. This position is responsible for providing exceptional customer service, handling membership inquiries and transactions, and helping to maintain a clean, comfortable, and friendly “Judgement Free Zone®” environment.
Responsibilities
Greet members, prospective members and guests in a friendly, and professional manner
Create a positive club experience by providing outstanding customer service
Respond to member questions and concerns promptly and courteously
Assist members with account inquiries, changes, and billing questions
Provide information about Planet Fitness memberships and amenities
Requirements
High school diploma or equivalent preferred
Nice to have: Bilingual English/Spanish
Nice to have: Prior experience working in a club fitness setting
Nice to have: Basic understanding of cleaning chemicals and safety standards
Provide superior customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience.
Responsibilities
Greet members, prospective members and guests in a friendly, and professional manner.
Create a positive club experience by providing outstanding customer service.
Respond to member questions and concerns promptly and courteously.
Assist members with account inquiries, changes, and billing questions.
Provide information about Planet Fitness memberships and amenities.
Requirements
High school diploma or equivalent preferred
Nice to have: Prior experience working in a club fitness setting
The Commissioning Project Manager serves as a key liaison between internal stakeholders, design teams, subcontractors, and owners to drive successful handover of high-performing facilities, focusing on the management and execution of all commissioning activities for commercial data center construction projects.
Compensation
The salary range is $100,000 - $135,000. The salary base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Responsibilities
Participate in owner/client sales presentations
Participate in some design development, budget preparation, and project schedule
Share job cost responsibility with supervising PM or Division Manager
Prepare and control budget, schedule, and bid documents; negotiate and award subcontracts; help prepare profit projections
Conduct jobsite coordination meetings and job status reports
The Commissioning Project Manager manages the overall management and execution of commissioning activities for commercial data center construction projects, focusing on Level 2 and Level 3 commissioning and OFCI equipment tracking.
Compensation
The salary range is $100,000 - $135,000. The salary base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Responsibilities
Participate in owner/client sales presentations
Participate in design development, budget preparation, and project schedule
Prepare and control budget, schedule, and bid documents; negotiate and award subcontracts
Conduct jobsite coordination meetings and job status reports
Conduct project close-out duties including final cost, punch list, final billing, and collection of fees
Requirements
Bachelor's degree in Engineering, Construction Management, or a related field
The Customer Service Representative supports customers with shipping needs through various avenues, delivering exceptional experience through communication and problem-solving.
Compensation
*Compensation depends on skills and experience*
Responsibilities
Answering a variety of customer questions by phone, email, or in person regarding services, tools, and resources.
Provide quotes to provide the customer with estimated costs for shipping their item(s).
Provide bookings to customers to receive their item(s) for shipping.
Researching customer inquiries which may communicating with other departments or operating companies.
Occasionally physically verify cargo information or obtain cargo measurements.
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