Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Locations (2)
Andover, Massachusetts, United States
Wilmington
Compensation
The base range for this position in the posted location is $82,000.00 - $113,300.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Responsibilities
Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Lead the development, bring‑up, and validation of ASIC SerDes and PCIe PHY products for rack‑scale AI infrastructure.
Compensation
Salary range is $210,000 to $275,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits.
Responsibilities
Lead ASIC Electrical-level validation strategy across product definition, architecture, PCB/test fixture development, validation automation, data review, bring‑up, debug, optimization, qualification, and production release.
Define validation plans, coverage goals, risk assessments, schedules, and exit criteria for high‑speed ASIC and PHY IP.
Make hands‑on technical contributions to unblock critical design, validation, and customer issues.
Direct ASIC Power‑On and bring‑up, silicon/PCB debug, PVT characterization, margin analysis, and performance optimization.
Validate high‑speed NRZ and PAM4 SerDes‑based protocols, including PCIe Gen 3 and above.
Requirements
Bachelor’s degree in Electrical Engineering
Master’s degree in Electrical Engineering (preferred)
As a Solution Consultant focused on Life Sciences, you’ll help enterprise clients in pharmaceuticals, biotechnology, and related sectors solve complex research and innovation challenges using AI and data.
Compensation
The salary band for this role is $80-$120K USD base with a bonus equivalent to 2 months worth of base salary based on personal and company performance.
Responsibilities
Partner with Account Executives to uncover life sciences clients’ research objectives, workflows, and pain points.
Lead scientific and technical discovery conversations, translating business and research goals into structured solution designs.
Apply your life sciences knowledge to use cases such as scientific literature analysis, drug discovery, competitive intelligence, and patent research.
Rapidly scope and prototype custom solutions using mock-ups and low-code tools.
Deliver compelling product demos tailored to life sciences audiences, showcasing AI, workflow automation, and data/API use cases.
Requirements
Bachelor’s degree or higher in a relevant discipline such as Biology, Biochemistry, Biotechnology, Pharmacology, Pharmaceutical Sciences, Biomedical Sciences, Bioinformatics, or a closely related field
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