Systems Engineers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3, providing Operations and Maintenance (O&M) services to USSOCOM and its components.
Compensation
$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Responsibilities
Developing, maintaining, and supporting technical infrastructure, hardware, and system software components
Performing installation, maintenance, optimization, and support of system software and hardware
Performing end-user support requiring System Engineer Subject Matter Expertise support
Configuring, debugging, and supporting multiple infrastructure platforms
Engineer and lead the enterprise virtual infrastructure and system software components
As an SDET, you will take ownership of automation quality for assigned product areas across APIs, SDKs and web applications. You will design scalable automation solutions, strengthen regression coverage, integrate tests into CI/CD pipelines and proactively identify quality risks before they reach production.
Responsibilities
Build and own test automation (UI and API)
Set the test automation strategy
Design and maintain API test automation in code
Build reliable end-to-end UI test suites
Run automated tests in CI/CD on every pull request and release
Requirements
BS in Computer Science or equivalent combination of technical education and work experience
Lead and grow the Support Systems team, own the tooling strategy, drive AI-first support and automation, and build scalable processes and operational foundations for n8n's Support teams.
Compensation
Competitive compensation – We offer fair and attractive pay.
Responsibilities
Lead, coach, and develop Systems & Programs engineers
Establish team scope, planning processes, and delivery rhythm
Support hiring and onboarding
Own the Support tooling portfolio and build a prioritised roadmap
Establish structured project intake, scoping, and prioritisation processes
Renforcer l'équipe d’ingénierie et d’exploitation en tant qu'Ingénieur Système Cœur de Réseau, en charge du déploiement, de l’optimisation et de l’évolution des infrastructures critiques du cœur de réseau mobile.
Locations (4)
Paris, Île-de-France, France
France
French Caribbean
Réunion
Responsibilities
Participer au déploiement, à l’optimisation et à l’évolution des infrastructures critiques du cœur de réseau mobile
Architecture et installation de nouvelles plateformes SDM (UDM, HSS, HLR…)
Évolution des infrastructures existantes (upgrades, capacity planning)
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. You will help us make that path faster, clearer and easier to measure.
Responsibilities
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback
Automate routine steps in CRM procedures and Jira (automation rules, scripts)
Provide technical support for iGaming and entertainment clients, handling incidents, monitoring system performance, and escalating issues to development teams.
Responsibilities
Work closely with business units and technical teams to clarify requests and track task progress
Monitor Grafana boards to assess system performance and detect potential issues
Record incidents in JSM/Jira in compliance with established workflows
Handle support tickets, ensuring they are updated regularly and resolved promptly
Escalate incidents when required, adhering to internal protocols
As a key member of our engineering team, you will have a unique opportunity to shape the core technology behind our chat-driven platform. You will work on the Félix's Product Engineering team — a sophisticated system that not only processes high volumes of transactions but also delivers conversational experiences through integrated chatbots and natural language interfaces. Your role will be crucial in designing and enhancing interactive chat services and frontend (mobile and web) experiences that enable seamless, intuitive user interactions on platforms like WhatsApp, Web, and Mobile Application.
Compensation
Competitive salary
Initial stock options grant
Annual performance bonus
Responsibilities
Design, develop, and iteration of our mobile application, building fast, reliable, and intuitive experiences with React Native or similar frameworks.
Architect and implement high-performance, scalable backend microservices, including core components of our Chat Platform.
Deliver features across the full stack, from the mobile UI to the backend services and APIs that support them, and contribute to backend logic.
Foster the growth of junior developers through mentorship and best practice implementation, while collaborating closely with cross-functional teams including product, UX/UI, and business units.
Leverage customer feedback and analytics to iterate and improve our conversational experience, ensuring that our chatbots remain effective and user-friendly.
Requirements
Nice to have: Flutter
Nice to have: Hexagonal Architecture
Nice to have: Event Driven Architecture
Technical Solutions Engineer Associate II, Infrastructure, Networking, Google Cloud
Work as part of a team of engineers/consultants that globally ensure 24 hour customer support
Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products
Act as a consultant and subject matter expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud
Develop an in-depth understanding of Google Cloud networking technologies, including internal implementation details
Improve the supportability of Google Cloud networking technologies by working with product engineering teams
Requirements
Bachelor’s degree in Science, Technology, Engineering, Mathematics
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