Support secure system-to-system connectivity, user access management, identity management, and data exchange services using web services, APIs, digital certificates, encryption technologies, and identity and access management solutions.
Responsibilities
Implement, support, and maintain web service user connections, data connections, and SFTP-based integrations
Configure and support user authentication, authorization, and access management processes
Manage digital identities, privileges, roles, and access permissions across supported systems
Configure and maintain thin-client applications used to securely transmit XML data
Install, configure, and maintain security certificates, encryption technologies, and secure communications services
Senior technical expert and principal customer advisor across AWS services, troubleshooting complex multi-service issues and guiding customers on best practices.
Responsibilities
Resolve complex customer issues spanning multiple AWS services using structured troubleshooting and root cause analysis
Act as a trusted technical advisor to customers, guiding adoption and best-practice use of services such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront
Work with customer technical and business stakeholders on incidents, architectural trade-offs, support strategies, and risk management
Collaborate with AWS engineering and service teams to resolve complex issues and share customer feedback
Create technical content, build tools, review methods, mentor teammates, and participate in interviews
Requirements
Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent professional experience
Nice to have: full application stack management
Nice to have: security best practices for network and web application firewalls
Nice to have: incident management for business-critical systems in a 24x7 environment
As a Cloud Support Engineer, you will serve as a senior technical expert and principal customer advisor across the full breadth of AWS services. This role combines expert-level technical troubleshooting with strategic customer engagement — you will lead resolution of complex, multi-service issues while serving as the "voice of the customer," crafting and executing strategies that drive adoption, operational excellence, and business value for your customers.
Responsibilities
Resolve complex customer issues that can span multiple AWS services, using structured troubleshooting and root cause analysis to deliver tailored solutions.
Act as a trusted technical advisor to your customers, guiding the adoption and best-practice use of services such as Amazon EC2, Amazon S3, Amazon DynamoDB, Amazon RDS, AWS Lambda, and Amazon CloudFront.
Work with customer technical and business stakeholders on incidents, architectural trade-offs, support strategies, and risk management.
Work with AWS engineering and service teams to resolve complex issues, and share customer feedback and recurring patterns to help prevent future issues.
Help the wider team grow by creating technical content (articles, tutorials, trainings), building tools and review methods other engineers can use, mentoring teammates, and taking part in interviews.
Requirements
Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent professional experience
Nice to have: Distributed computing environments
Nice to have: Serverless technologies (AWS Lambda, Amazon API Gateway, AWS IoT, mobile and messaging technologies, or AI-related technologies)
Senior Full Stack Engineer (Mobile Frontend Oriented)
As a key member of our engineering team, you will have a unique opportunity to shape the core technology behind our chat-driven platform. You will work on the Félix's Product Engineering team — a sophisticated system that not only processes high volumes of transactions but also delivers conversational experiences through integrated chatbots and natural language interfaces. Your role will be crucial in designing and enhancing interactive chat services and frontend (mobile and web) experiences that enable seamless, intuitive user interactions on platforms like WhatsApp, Web, and Mobile Application.
Compensation
Competitive salary
Initial stock options grant
Annual performance bonus
Responsibilities
Design, develop, and iteration of our mobile application, building fast, reliable, and intuitive experiences with React Native or similar frameworks.
Architect and implement high-performance, scalable backend microservices, including core components of our Chat Platform.
Deliver features across the full stack, from the mobile UI to the backend services and APIs that support them, and contribute to backend logic.
Foster the growth of junior developers through mentorship and best practice implementation, while collaborating closely with cross-functional teams including product, UX/UI, and business units.
Leverage customer feedback and analytics to iterate and improve our conversational experience, ensuring that our chatbots remain effective and user-friendly.
Lead a team of API cybersecurity architects and engineers to define security architecture, standards, and strategy for Ford’s connected products and services.
Compensation
$132,800 - $250,800
Responsibilities
Mentor and develop a high-performing team
Define and execute the API cybersecurity roadmap
Own and maintain API security standards and implementation guidance
Lead risk-based security architecture reviews
Guide threat modeling and technical risk assessments
Requirements
Bachelor's degree in Cybersecurity, Computer Science, Software Engineering, Computer Engineering, or a related field
Nice to have: Master's degree in a relevant technical or cybersecurity field
SOC Analyst’s primary function is to provide comprehensive Computer Network Defense and Response support through 24×7×365 monitoring and analysis of potential threat activity targeting the enterprise.
Responsibilities
Conduct security event monitoring, advanced analytics and response activities in support of the government’s mission
Provide comprehensive Computer Network Defense and Response support through 24×7×365 monitoring and analysis of potential threat activity targeting the enterprise, supporting DoD agencies and SAP activities.
Compensation
We offer a competitive compensation package including a generous PTO and Flexible holiday package, tax-free healthcare cost reimbursement, and an immediate vesting 401K with 4% matching.
Responsibilities
Conduct security event monitoring, advanced analytics and response activities
Deliver hands-on load and performance testing across large-scale digital services and backend applications, with experience of working with cloud-based distributed services.
Responsibilities
Design and execute load, stress, volume, soak, and scalability tests
Analyse performance results, logs, and system metrics to identify bottlenecks
Gather and Validate performance NFRs, volumetrics, and capacity assumptions
Prepare and maintain performance test scripts and execution runbooks
Execute tests in cloud-hosted (AWS) non-production environments
Desarrollar y validar soluciones en la nube que impulsen el procesamiento de datos e inteligencia artificial a gran escala.
Responsibilities
Diseñarás y ejecutarás pruebas funcionales, técnicas y pruebas de concepto para evaluar capacidades, integraciones y configuraciones en entornos cloud.
Analizarás y documentarás los resultados de las validaciones, identificando fallas, riesgos y oportunidades de mejora mediante evidencias técnicas.
Identificarás, reproducirás y darás seguimiento oportuno a incidencias técnicas, canalizándolas con los equipos responsables hasta confirmar su correcta resolución.
Colaborarás con áreas técnicas y de negocio para comprender necesidades, elaborar guías de buenas prácticas y facilitar la adopción de herramientas disponibles.
Investigarás nuevas funcionalidades y tendencias en nube, datos e inteligencia artificial para proponer automatizaciones y mejoras en los procesos de validación.