Referso Jobs

ESM Developer

HEXAWARE · Posted Nov 10, 2026

Open

United States
5–7 years

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ESM Developer

HEXAWARE · Posted Nov 10, 2026

Open

United States
5–7 years

Apply with RefersoAI Apply on careers page

CMDB - Discovery & Service Mapping Specialist

VARITE INDIA PRIVATE LIMITED · Posted Nov 10, 2026

Open

Bangalore, Karnataka, India
Senior
8+ years

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Responsible for designing, maintaining, and optimizing the ServiceNow CMDB ecosystem, ensuring accurate configuration data, reliable discovery processes, and end-to-end service mapping to support IT operations, governance, and automation initiatives.

Responsibilities

Design and maintain ServiceNow CMDB and Service Mapping
Manage Discovery schedules, patterns, credentials, and integrations
Build and maintain top-down service mapping
Maintain CI class structures, relationships, and taxonomy
Configure and optimize Identification & Reconciliation Engine rules

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
Nice to have: ITOM Modules
Nice to have: ITIL Knowledge
Nice to have: Working knowledge of HAM/SAM

Skills

ServiceNow CMDB Expertise Service Mapping Discovery & Integrations Cloud Discovery (AWS, Azure, or GCP)IRE Configuration

Senior Developer ServiceNow

Tyson Foods · Posted Nov 6, 2026

Open

Bangalore, India
Full-time · Senior
5–8 years

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The Senior Infrastructure Engineer has strong knowledge versus a seasoned professional responsible for leading and overseeing the organization's infrastructure systems' design, implementation, and maintenance. They provide expert guidance, mentorship, and technical leadership to the team, ensuring the company's infrastructure's reliability, scalability, and security.

Responsibilities

Serve as the technical authority for driving coverage expansion, troubleshooting gaps, and optimizing data quality across the CMDB, service mapping
Development of ServiceNow Discovery by expanding coverage, improving data quality, optimizing discovery patterns and schedules, and driving automation across the CMDB
Responsible for maintaining Discovery, troubleshooting/resolving issues and also for Service Mapping of the Tyson portfolio
Collaborate with cross-functional teams to review performance analysis, capacity planning, and optimization of infrastructure systems to ensure high availability and performance
Implementing and maintaining security measures to protect infrastructure systems from potential threats and vulnerabilities

Requirements

Bachelor’s Degree
Computer Science or Computer Engineering
Nice to have: Any relevant IT Certification

Skills

ServiceNow Platform ITOM

ServiceNow HAM Pro Analyst

Blue Yonder · Posted Nov 6, 2026

Open

Hyderabad
8–12 years

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Lead enterprise adoption and continuous improvement of ServiceNow Hardware Asset Management (HAM) through discovery, CMDB governance, service mapping, and CSDM initiatives.

Responsibilities

Drive Discovery success and coverage across end-user compute and server environments
Own Discovery administration to ensure schedules, credentials, and MID Server infrastructure are optimally configured and running consistently
Identify Discovery gaps and write new or refined Discovery patterns to close them
Partner with internal IT teams to perform stockroom audits, ensuring physical inventory reconciles with system-of-record data
Identify and automate key stockroom activities to reduce manual effort and improve accuracy

Requirements

Nice to have: ServiceNow CSA
Nice to have: CIS-HAM
Nice to have: CIS-Discovery
Nice to have: CIS-CSDM
Nice to have: SAM Pro

Skills

ServiceNow HAM Pro Discovery CMDB Service Mapping CSDM

Senior Manager, Operational Resilience Scenario Testing

TD · Posted Nov 6, 2026

Open

Toronto, Ontario, Canada
Senior
CA$116K–CA$163K per year
10+ years

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Compensation

$115,600 - $163,200 CAD

Responsibilities

Own the strategy, operating model, methodology and annual plan for operational resilience scenario testing
Lead the end-to-end design and execution of severe-but-plausible scenarios
Partner with business, technology, cybersecurity, third-party risk, facilities, crisis management, business continuity, data and control functions to develop credible, cross-functional scenarios
Define scenario assumptions, injects, participant roles, decision points, evidence requirements, success criteria and evaluation methods
Ensure tests assess the full end-to-end service chain

Requirements

University degree or equivalent professional experience in business, risk management, technology, emergency management, security or a related discipline
Nice to have: experience within a large, complex and regulated financial institution
Nice to have: certifications such as CBCP, MBCI, ISO 22301, CRISC, CISM, PMP or recognized exercise-design / emergency-management credentials

Skills

operational resilience scenario testing exercise design

Child Sex Trafficking Navigator, Argentina

National Center for Missing & Exploited Children · Posted Nov 6, 2026

Open

Buenos Aires, Argentina
Hybrid
Contract
5+ years

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Independent contractor role to serve as Child Sex Trafficking (CST) Navigator in Argentina, focusing on service mapping, professional training, multidisciplinary collaboration, and recovery planning to strengthen Argentina's national and provincial capacity to prevent child sex trafficking and protect victims.

Compensation

Compensation. Will be discussed during the interview process.

Responsibilities

Identify opportunities to strengthen Argentina's capacity to prevent CST and protect vulnerable children and survivors
Translate, localize, and promote NCMEC resources reflecting Argentine law and trends
Liaise with provincial lead agencies and the Federal Council for Human Trafficking to improve victim identification and referrals
Strengthen coordination among civil society, technology platforms, educators, and at-risk communities
Review regional CST resources and response capabilities with authorities and service providers

Requirements

Bachelor's degree in social work
Psychology
Criminal justice
Human services
Child protection

Skills

Spanish fluency English fluency Knowledge of child sex trafficking

Lead Consultant

Infosys · Posted Nov 6, 2026

Open

Sydney, New South Wales, Australia
Hybrid
Full-time · Manager
A$129K–A$142K per year
12+ years

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Lead the Major Incident Management team across shifts or operating windows, ensuring effective coverage, handovers, workload balancing, and adherence to agreed operating procedures.

Compensation

Salary: AUD 129,311– 142,018 Annual Gross

Responsibilities

Lead the Major Incident Management team across shifts or operating windows
Own day-to-day Major Incident operations for P1/P2 and selected high-priority incidents
Act as the operational escalation point for Major Incident Managers
Oversee Major Incident bridges, executive communications, escalation management, and stakeholder updates
Ensure incidents are accurately logged, categorized, prioritized, escalated, and maintained in ServiceNow or equivalent ITSM platforms

Requirements

Bachelor's degree or equivalent in Computer Science, Information Technology, or related field
Nice to have: Experience leading or supervising Major Incident, Incident Management, or IT operations teams
Nice to have: Experience in multi-supplier, SIAM, managed services, or large enterprise technology environments
Nice to have: ITIL 4 certification
Nice to have: SIAM certification

Skills

Major Incident Management IT Service Management

Director, Operational Resilience

Voya Financial · Posted Nov 5, 2026

Open

Atlanta, Georgia, United States
Manager
$137K–$169K per year
8–12 years

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Lead the implementation and maturation of Voya's enterprise Operational Resilience Framework, ensuring the organization can continue delivering critical services during disruptive events while minimizing customer and business impact.

Compensation

$136,560 - $168,560

Responsibilities

Lead implementation and ongoing evolution of the Operational Resilience Framework
Develop and execute a multi-year roadmap to embed Operational Resilience across the enterprise
Establish governance structures, operating procedures, standards, and performance metrics
Monitor program maturity and recommend capability improvements
Develop strong partnerships across business, technology, risk, compliance, legal, cybersecurity, third-party risk, and operations functions

Requirements

Bachelor's degree in Business, Risk Management, Information Technology, Finance, Operations, or related field
Nice to have: Operational Resilience Program
Nice to have: Financial Services
Nice to have: Insurance
Nice to have: Banking

Skills

Operational Resilience Business Continuity Enterprise Risk Management

ESM Developer

ESM Developer

Skills

CMDB - Discovery & Service Mapping Specialist

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Senior Developer ServiceNow

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ServiceNow HAM Pro Analyst

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Senior Manager, Operational Resilience Scenario Testing

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Child Sex Trafficking Navigator, Argentina

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Lead Consultant

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Director, Operational Resilience

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Service Mapping jobs

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