Lead IT Professional – Access Management providing strategic and technical leadership for enterprise Access Management capability within Identity and Access Management (IAM).
Locations (3)
Juno Beach, Florida, United States
Miami, Florida, United States
Houston, Texas, United States
Responsibilities
Provides leadership, influence, vision, and direction to the organization to contribute to achieving the company's goals
Works with IT leaders to develop overall IT strategy in alignment with business strategy
Oversees value stream by focusing on cost and risks of technology portfolio to meet business needs
Supports and fosters innovative technologies to deliver new ideas that enable business transformation
Ensures high levels of ongoing system and application performance in production environments
Support, maintain, and enhance Emerson's Identity and Access Management (IAM) services, ensuring secure and efficient access to enterprise systems and applications across the organization.
Responsibilities
Administer, support, and continuously improve Identity and Access Management services across the enterprise.
Implement and maintain IAM solutions in alignment with established change management and governance processes.
Partner with IT and cybersecurity teams to design, implement, and integrate secure access management solutions.
Support identity lifecycle processes, including provisioning, deprovisioning, authentication, and authorization services.
Monitor and troubleshoot IAM-related issues, identifying root causes and implementing sustainable solutions.
Requirements
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent professional experience
Senior technical leader responsible for integrating applications into the CMDB using ServiceNow and managing identity access via Active Directory and Microsoft Entra within M&A programs.
Compensation
The salary range estimated for this position based in Maryland is $143,000.00–$185,000.00.
Responsibilities
Represent Application Enablement across M&A programs, focusing on integrating applications from acquired companies into our CMDB using ServiceNow and application authentication via Microsoft Entra and Active Directory.
Lead technical discovery, gap analysis, and integration planning for collaboration, endpoint, and telecom environments.
Partner with leaders to define and execute technical integration blueprints aligning with Thermo Fisher’s enterprise architecture standards.
Partner with IMO, PMO, and other CIS teams to ensure on-time, compliant, and high-quality delivery of all integration milestones.
Drive post-close optimization through standardization, modernization, and automation initiatives.
Requirements
Bachelor’s Degree in Information Systems, Computer Science, or related field (Master’s preferred)
Provide technical support to customers and partners, handle escalations, perform troubleshooting, root cause analysis, and collaborate with engineering and product teams.
Responsibilities
Provide Technical Support to customers and partners
Handle escalations from front line and Tier 2 technical support teams
Provide configurations, troubleshooting, and best practices to customers
Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
Provide fault isolation and root cause analysis for technical issues
Requirements
Nice to have: More than 5 years of customer-facing technical support experience
Nice to have: Experience working with networking technologies
Nice to have: Experience working with Firewall Central Management Systems
Nice to have: Experience working with multi-factor authentication security system
Nice to have: Strong ability to independently debug broad, complex, and unique networks
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