Provide day‑to‑day Help Desk and end‑user support, including Tier 2 escalation, hardware/software troubleshooting, and deployment of enterprise technologies.
Responsibilities
Provide day‑to‑day Help Desk and end‑user support
Provide Tier 2 support and serve as an escalation resource
Take ownership of technical issues and work proactively with users, other IT teams, and vendors
Install, configure, maintain, troubleshoot, and support computers, mobile devices, peripherals, applications, and other company technology
Support the deployment, configuration, management, maintenance, and lifecycle of end‑user technology using imaging, endpoint‑management, software‑deployment, remote‑support, and related technologies
Requirements
Bachelor’s degree in Information Technology, Computer Science, a related field, relevant technical certifications, or equivalent practical experience
The successful candidate will support the implementation, administration, security, and maintenance of systems and network infrastructure across the campuses of both academic institutions.
Compensation
Competitive compensation package, aligned with experience and qualifications.
Responsibilities
Administer, maintain, and troubleshoot the Group’s network and system infrastructure, including LAN/WAN, switching, routing, firewalls, Wi-Fi, servers, storage, and virtualization.
Configure, document, and support system and network solutions in line with established technical standards and guidance from senior team members.
Support telephony environments (PBX, VoIP, SIP) and unified communications services.
Collaborate with IT Support and Engineering teams to resolve incidents, implement changes, and support campus operations.
Monitor infrastructure health and performance, investigate incidents, and escalate complex issues when necessary to minimize downtime.
Support manufacturing systems such as ERP, MES, and shop floor data collection tools; troubleshoot hardware and software problems; maintain servers, workstations, and network equipment; manage user accounts and apply security patches.
The Senior IT Team Lead (Thailand) is responsible for ensuring stable, secure, and efficient day-to-day IT operations across the Thailand data centre and office environments. This is a hands-on leadership role focused on operational execution, infrastructure reliability, and end-user support.
Responsibilities
Manage and maintain IT infrastructure including servers, network equipment, and storage systems
Ensure high availability and operational stability of IT systems supporting data centre operations
Perform system monitoring, troubleshooting, and incident resolution
Support infrastructure deployment, upgrades, and maintenance activities
Coordinate patch management and system updates for servers and IT devices
Requirements
Bachelor’s degree in information technology, Computer Science, or a related field
Nice to have: Proven experience working in data centre environments
Design enterprise-wide technology solutions for Transurban’s digital landscape, focusing on Microsoft M365 ecosystems and secure, reliable infrastructure.
Responsibilities
Design forward‑thinking systems balancing cost, reliability, and operations
Facilitate technical consensus with senior business and technical partners
Drive technical standards and secure, compliant infrastructure
Guide and mentor others in AI & Data Literacy
Support project delivery teams to triage technology developments
The Systems Specialist is responsible for supporting, maintaining, and improving the organization’s IT systems and infrastructure, focusing on system administration, troubleshooting, and user support.
Compensation
The likely hourly rate for this position is between $47.00 - $63.60.
Responsibilities
Monitor, manage, and maintain servers, operating systems, and key applications.
Apply patches, updates, and configuration changes to systems in accordance with change management procedures.
Perform routine system health checks, capacity planning, and performance tuning.
Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
Diagnose and resolve system, application, and network-related problems.
Lead and manage the Systems and Network Engineering teams at the Warsaw manufacturing plant, overseeing infrastructure strategy, execution, and continuous improvement across server, network, cloud, and OT environments.
Compensation
Competitive salary and benefits package.
Responsibilities
Directly manage and develop a team of Systems and Network Engineers
Set team priorities and manage workload distribution
Foster a culture of accountability and continuous improvement
Conduct regular 1:1s, performance reviews, and goal-setting
Own the overall infrastructure roadmap for the Warsaw plant
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field
Responsible for ensuring the stability, security, and performance of the Thacker Pass IT infrastructure, including servers, networks, and software applications.
Responsibilities
Support and maintain Operational Technology systems
Assist with integration between OT and IT systems
Coordinate with process and instrumentation engineers
Monitor OT network health
Proactively monitor system performance
Requirements
Bachelor’s degree in information technology, Engineering, Computer Science, or a related discipline
Nice to have: Experience with AVEVA PI / OSIsoft PI System administration
Nice to have: Experience supporting systems through capital project commissioning and handover phases
Nice to have: Relevant certifications such as GICSP, CCNA, LPIC
The Network Engineering Task Lead provides senior technical leadership, project oversight, and Tier III enterprise support for Army DoDIN-A network capabilities under the NETCOM ADCNOMS contract.
Compensation
The likely salary range for this position is $88,130 - $136,000.
Responsibilities
Provides technical, administrative, and operational leadership to assigned projects or tasks.
Provides technical, administrative, and operational management of assigned network engineering tasks, including team leadership and subcontractor alignment with mission requirements.
Leads engineering, integration, testing, sustainment, and troubleshooting of enterprise network capabilities including routing/switching, VPN/IPSec, MPLS, load balancers, firewalls, WAN optimization, NAC/802.1x, VoIP, wireless, DNS/DNSSEC, and virtualization platforms.
Provides Tier III escalation support for complex network, storage (SAN/NAS), virtualization, and security infrastructure issues across CONUS/OCONUS environments.
Develops and manages technical project plans, Gantt charts, POA&Ms, work breakdown structures (WBS), risk assessments, and implementation plans.
Requirements
BA/BS in Information Technology, Cybersecurity, Engineering, or a related field (or equivalent experience)
Sr IT Support SpecialistDEXTER TECHNOLOGIES INC · Remote