Trusted advisor and subject matter expert on Lightwell, collaborating with engineering and product teams to resolve technical issues and accelerate software development lifecycles.
Responsibilities
Liaise with Red Hat Product Security, partners, and customer security and operations teams
Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting
Provide best practices for consumption of Lightwell remediated libraries
Develop customer engagement plans, maintain environment documentation, and respond to support requests
Partner with engineering, product management, and support teams to debug and resolve technical issues
Requirements
Associate's, Bachelor's degree, or higher in computer science or a technical discipline
Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
Provide best practices for consumption of Lightwell remediated libraries as part of our customer’s software development lifecycle alongside Red Hat Consulting.
Develop customer engagement plans, maintain environment documentation, and respond to support requests.
Partner with engineering, product management, and support teams to debug and resolve technical issues.
Requirements
Associate's, Bachelor's degree, or higher in computer science or a technical discipline.
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