The Network Administrator plays a vital role in keeping our IT infrastructure secure, efficient, and connected. This position is responsible for administrating network maintenance, network security, devices, software and hardware related to the Local Area Network and Wide Area Network connecting to the network.
Troubleshooting, correcting, and servicing issues with inmate technology systems.
Maintain, repair, and operate the onsite telecommunications hardware, networking hardware/software, access points, various electronic equipment, and wiring at all assigned correctional facilities.
Addressing basic telephone repair and maintenance needs of the facility
Meeting all service requirements as set forth by the customer contract.
Building and maintaining working relationships with the facility personnel and customer contacts. Interfacing with all correctional personnel, various vendors, and contractors to resolve all onsite technical problems.
The Network Administrator II is responsible for supporting and maintaining enterprise network infrastructure through incident resolution, request fulfillment, and standard project work.
Responsibilities
Receive, triage, and resolve Tier 1 and Tier 2 network incidents, escalating to engineers as required.
Respond to network service requests, fulfilling standard configuration requests or routing non‑standard items to engineering.
Use ServiceNow and Azure DevOps (ADO) daily to manage, track, and document incidents, requests, and project tasks.
Perform network monitoring, troubleshooting, and diagnostics, including packet captures and the use of standard network analysis tools.
Support end users with connectivity issues, ensuring high‑quality customer service and timely resolution.
Requirements
Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent experience.
The Network Engineer (NCS-5) is primarily responsible for managing Victaulic's global data, voice, and security infrastructure, ensuring the reliability, accessibility, integrity, speed, and cost efficiency of network operations.
Responsibilities
Administration of all global network infrastructure components including routers, switches, security devices, access points, and administrative software
Documentation, monitoring, logging, alerting, and reporting
Design, configuration, maintenance, and security
Establishes and maintains strong relationships with new and existing business partners
Develops network roadmaps to outline the adoption timeline for network technologies
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