The Technical Operations Coordinator applies technical and engineering solutions across cross-functional projects to optimize and secure classified IT infrastructure supporting Intelligence Community customers within Sensitive Compartmented Information Facilities (SCIFs).
Compensation
Posted Salary Range
USD $99,800.00 - USD $156,050.00 /Yr.
Responsibilities
Oversee the installation, configuration, maintenance, inspection, and upgrade of secure AV/IT systems in Intelligence Community conference rooms, including VTC equipment, PowerPoint, and Alleo software.
Troubleshoot and resolve hardware, software, and network issues while providing technical support and user training for AV/VTC systems, collaboration platforms, and presentation equipment.
Apply systems and software engineering principles throughout the system lifecycle, including requirements analysis, interface definition, integration, configuration management, test planning and execution, validation, quality assurance, risk management, and technical documentation.
Ensure secure enterprise AV/VTC environments meet cybersecurity, operational, and accreditation requirements through patch and change management, approved configuration maintenance, and compliance with classified system security protocols.
Collaborate with IT, cybersecurity, facilities teams, and stakeholders to resolve technical issues, coordinate system upgrades, maintain configuration records and operational reports, and recommend enhancements to improve system performance and user experience.
Requirements
Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field
Master’s degree in Cybersecurity, Information Technology, Computer Science, or related field
Associate’s degree in Cybersecurity, Information Technology, Computer Science, or related field
HS diploma/GED
Nice to have: Video conferencing platforms (Zoom, Microsoft Teams, Webex)
The Desktop Operations Associate is part of the Desktop team responsible for monitoring, support and maintenance of the Hospital’s infrastructure in addition providing Windows, printer and hardware support.
Responsibilities
Respond to systems alerts for potential hardware and software problems, triage issues and when necessary Escalating to appropriate L2/L3 support personal
Provides accurate and thorough turnover to other shifts including verbal and written details/reports
Monitor and maintain the health of infrastructure components (servers, storage, data circuits, computing environment) supporting a the Hospital’s environment
Perform Windows server / Desktop administration tasks if necessary to resolve problems or maintain availability
Assist with monthly OS and application patching and upgrades
The first point of contact for IT support, triaging every incoming request and resolving issues remotely or at the user's desk.
Compensation
The good-faith hourly pay range for this position is $26.92–$34.62.
Responsibilities
Triage, prioritize, and route tickets in the Desk365 ticketing system
Provide remote and deskside support for hardware, software, and account issues
Document troubleshooting steps, resolutions, and user communications in every ticket
Set up, deploy, and maintain Windows laptops and workstations through Intune and Autopilot
Process user onboarding and offboarding: Entra ID and Active Directory accounts, Exchange Online mailboxes, group membership, Teams, SharePoint/OneDrive access, and MFA enrollment
Provide technical support for enterprise hardware and software, troubleshoot system components, implement new and replacement systems, and supervise junior staff within the Technology Public Safety Systems Division.
The IT Support Engineer provides advanced technical support and infrastructure assistance for clinical and administrative operations across a multi-state Dental Support Organization (DSO). This role extends beyond basic helpdesk support and is responsible for resolving escalated issues, configuring systems, and supporting technology deployments.
Compensation
Position Base Pay Range
$75,000—$85,000 USD
Responsibilities
Oversee the Southern California region including frequent travel to assigned locations
Serve as an escalation point for complex technical issues that require support beyond the Tier 1 helpdesk
Troubleshoot and resolve issues involving Windows workstations and servers, networking, telephony, VPNs, Microsoft 365, and cloud-based tools
Install, configure, maintain, and replace IT hardware and software across new and existing dental practices
Provide technical support for dental practice management, clinical, and imaging technologies, including Open Dental, Dentrix, Eaglesoft, Carestream, DEXIS, OMS Vision, and comparable platforms
Requirements
Associate or bachelor’s degree in Information Technology, Computer Science, or a related field
Senior Systems Administrator responsible for maintaining, monitoring, and troubleshooting critical infrastructure across cloud-hosted and on-premises platforms, ensuring reliability and security for Bluestaq’s mission-critical operations.
Compensation
$80,000—$105,000 USD
Responsibilities
Maintain and support the integrity of system networks through technical support and configuration management
Perform daily maintenance, monitoring, and troubleshooting of applications, networking problems, and systems issues across both cloud-hosted and on-premises platforms
Serve as a primary escalation point (Tier 2/3) for infrastructure incidents, outages, and performance degradation
Administer Active Directory including GPO, role-based access controls, and user/group policy management
Support cloud identity and access management (IAM) tools and practices
Maintain secure, reliable, and efficient operation of technology systems across York General, supporting Windows servers, virtual environments, storage, backups, Microsoft 365, networking, cybersecurity, and healthcare technologies.
Responsibilities
Managing and supporting Windows servers, virtual environments, storage systems, backups, and monitoring platforms
Administering Microsoft 365, Active Directory, Microsoft Entra ID, user accounts, licensing, and authentication systems
Supporting desktops, laptops, mobile devices, printers, and related technologies
Maintaining wired and wireless networks, remote connectivity, and communication platforms
Supporting healthcare technologies including clinical applications, nurse call systems, access control, surveillance systems, and other connected technologies
Requirements
Associate's degree in Information Technology, Computer Systems, Networking, Cybersecurity, or a related field, or equivalent experience
Nice to have: Industry-recognized IT certifications (CompTIA, Microsoft, VMware, Cisco, etc.)
Provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a facility in Corning, NY.
Responsibilities
Provide technical assistance and support for service requests/incidents
Diagnose and resolve or route tickets
Administer Active Directory
Support corporate mobile devices
Troubleshoot Cisco VPN and Citrix connectivity
Requirements
Associates Degree (preferred), HS Diploma or GED Minimum Required
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