The Director of CRM & Loyalty is responsible for maximizing customer lifetime value (LTV), retention, and repeat purchase behavior across The Golfer's World, Play Baseball, and Play Softball.
Compensation
Salary Range: $110,000 - $160,000 annually, plus eligibility for annual incentive compensation.
Responsibilities
Own the CRM strategy and customer lifecycle roadmap across email, SMS, direct mail, and loyalty channels
Develop customer engagement programs designed to increase retention, repeat purchase behavior, and customer lifetime value
Build and optimize lifecycle journeys including welcome, onboarding, browse abandonment, cart abandonment, replenishment, post-purchase, win-back, and reactivation programs
Partner with Analytics and Ecommerce teams to identify retention opportunities throughout the customer lifecycle
Analyze customer behavior and engagement trends to identify opportunities to improve retention, repeat purchase behavior, and customer lifetime value
Requirements
Bachelor's degree in Marketing, Business, Communications, or a related field
Design and execute end-to-end AI agent builds, partner with customer technical stakeholders, configure agent components, implement integrations, and validate agent performance at scale.
Compensation
Salary range: CAD $150,000 to $200,000. Visa sponsorship is available.
Responsibilities
Design and execute end-to-end AI agent builds
Partner with customer technical stakeholders to define success criteria
Configure agent components and implement integrations
Validate agent performance at scale
Work with product, engineering, customer success, and go-to-market teams to surface delivery gaps
Requirements
Bachelor's in Computer Science or equivalent technical foundation
Lead the exploration, development, and implementation of technology-enabled learning solutions across Generation's global learning ecosystem, focusing on AI innovation and integration.
Responsibilities
Design, develop, and test prototypes, proofs of concept, and minimum viable products to validate emerging ideas and use cases.
Lead experimentation cycles, gathering evidence and insights to inform decisions on scaling, refinement, or discontinuation.
Partner with the Online Learning Leads to prepare successful prototypes and AI solutions for pilot implementation.
Analyze pilot outcomes and user feedback to identify opportunities for refinement, scaling, or further development.
Monitor developments in AI and learning technology to identify opportunities that strengthen learner outcomes, instructor effectiveness, and operational efficiency.
Coordinate and execute recall programs and field service actions across regional and global markets, aligning launch strategies, managing repair documentation, and collaborating with cross‑functional teams to resolve technical roadblocks.
Responsibilities
Coordinate and execute Field Service Actions (FSAs), recall programs, and service enhancements across regional and global markets.
Align recall launch strategies with global engineering timing to ensure part readiness, swift documentation release, and minimal market rollout delays.
Review technical repair procedures, bulletin updates, and dealer instructions to identify localized execution challenges.
Collaborate with global field service engineering, global recall teams, parts supply & logistics, and local dealer operations to resolve technical roadblocks.
Monitor recall completion rates, parts usage metrics, and issue resolution logs using internal OEM quality databases.
Requirements
Bachelor's degree in Engineering (Automotive, Mechanical, Mechatronics, Electrical, or related discipline) or an equivalent accredited automotive technical qualification.
Design and deploy AI agents that automate risk assessments, evidence collection, control testing, and risk scoring while gathering and visualising security data for executive dashboards and reporting.
Responsibilities
Build and deploy AI agents that automate risk assessments, evidence collection, control testing, and risk scoring
Integrate AI-based software development and agentic AI with cloud platforms, identity systems, and ticketing tools
Develop conversational AI interfaces for risk and compliance teams
Train and enable Security teams to use AI powered tools and measure ROI
Iterate continuously based on user feedback and evaluate emerging AI capabilities
Senior technical practice leader for Programmatic Media across Jellyfish, responsible for global programmatic architecture, partnerships, and client strategy.
Compensation
Reward: You'll be eligible to join our discretionary annual bonus scheme.
Senior .NET Developer responsible for designing, developing, and maintaining secure, scalable, high-performance applications and modernizing legacy systems.
Responsibilities
Design, develop, and maintain secure, scalable, and high-performance applications using C#, .NET, ASP.NET, Web APIs, and modern .NET technologies.
Modernize and support legacy applications, including ASP.NET Web Forms and .NET Framework, while driving application and platform transformation initiatives.
Build and manage event-driven, distributed systems using messaging technologies such as Kafka, RabbitMQ, Azure Service Bus, and NATS JetStream.
Develop and deploy containerized applications using Docker, Kubernetes, and Azure Kubernetes Service (AKS).
Learning Technology and AI Innovation LeadGeneration · Remote, Chile
Security Software Engineer II (AI)SIXT · Bengaluru, India
Global Programmatic ArchitectJellyfish · London