Provide Level 2 help desk support for Windows, macOS, and mobile devices, administer Microsoft 365 environments, troubleshoot networking components, manage endpoints, and assist with IT projects and on‑call support.
Compensation
Competitive salary of $55,000–$75,000 USD
Responsibilities
Provide Level 2 help desk support for Windows, macOS, and mobile devices (iOS/Android)
Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, Security & Compliance, and OneDrive
Configure and troubleshoot networking components (DNS, DHCP, VLANs, VPNs, firewall rules) across SonicWall, Meraki, and UniFi hardware
Manage endpoints using Intune and Windows Autopilot; assist with Azure administration (Azure AD, VMs, networking, resource management)
Configure email security records (SPF, DKIM, DMARC) and perform hardware/software troubleshooting, patching, and driver updates
Requirements
Bachelor’s degree in Computer Science or an IT‑related field
Nice to have: Windows Autopilot
Nice to have: email authentication/security records (SPF, DKIM, DMARC)
Nice to have: Microsoft Entra ID (Azure AD) advanced features
Provide maintenance, configuration, and reliable operation of endpoint and mobile architecture systems including MS Intune, Azure AD, and MS Endpoint Configuration Manager, while researching new technology and developing a roadmap for future direction of end‑user support systems.
Locations (2)
Atlanta, Georgia, United States
Syosset, New York, United States
Responsibilities
Build and deliver application packages for Intune Endpoint Manager
Manage and coordinate urgent and complicated support issues
Act as an escalation point for all requests and incidents regarding endpoint devices
Administration and management of mobile devices and laptops
Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization
Provide specialized support, maintenance, and sustainment for Windows-based virtual environments within the CSM, ensuring compliance with DISA standards and managing Azure integration.
Responsibilities
Deliver routine maintenance, installation, configuration, troubleshooting, upgrades, and break-fix support for Microsoft Windows Server Datacenter 2022
Scale and maintain Windows Server environments for hybrid cloud between on-premises and Azure
Manage virtual machines, servers, clusters, PCs, and hyper-converged infrastructures
Provision and maintain Azure Dedicated Hosts and Host Groups
Configure and maintain Azure Hybrid Benefits
Requirements
Bachelor’s degree in computer science or a related field
Nice to have: Active DoD Top Secret clearance
Nice to have: AZ-104: Azure Administrator Associate
Nice to have: AZ-802: Windows Server Administrator Associate
Nice to have: Microsoft Certified: Azure Associate
Provides advanced technical support for clients, resolving escalated service requests and incidents while handling system administration and network support.
Locations (5)
Pakistan
South Africa
Sri Lanka
Ukraine
Brazil
Responsibilities
Troubleshoot and resolve client issues involving workstations, servers, printers, and applications.
The role involves leading technology discovery, assessment, and integration for acquisitions across identity, Microsoft 365, applications, Azure, infrastructure, networks, data, and security.
Locations (3)
Ontario, Canada
British Columbia, Canada
New Brunswick, Canada
Compensation
The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards.
Responsibilities
Lead technology discovery, assessment, and integration for acquisitions
Develop transition roadmaps and secure target environments
Design and govern Microsoft Entra ID solutions (SSO, SCIM, app registrations, etc.)
Plan and deliver LAN, WLAN, WAN, circuit, cabling, and hardware requirements
Plan and execute data, file-server, domain, email, and Microsoft 365 migrations
Responsible for managing Intune Endpoint Manager, Azure, and Active Directory environments, providing support, training, and documentation for end‑user devices and services.
Responsibilities
Build and deliver application packages for Intune Endpoint Manager
Manage and coordinate urgent and complicated support issues
Act as escalation point for endpoint device requests and incidents
Provide maintenance, configuration, and reliable operation of endpoint and mobile architecture systems including MS Intune, Azure AD, and MS Endpoint Configuration Manager.
Responsibilities
Build and deliver application packages for Intune Endpoint Manager
Manage and coordinate urgent and complicated support issues
Act as an escalation point for all requests and incidents regarding endpoint devices
Administration and management of mobile devices and laptops
Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization