Level 1 Support Technician
DistantJob · Posted Jul 6, 2026
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$100K–$115KHybrid · Full-time · Senior
Hybrid · Full-time · Mid

On-site · Full-time · Mid
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DistantJob · Posted Jul 6, 2026
Tier 1 Help Desk Specialist who combines a great attitude with a genuine passion for helping people.
Own Newton’s daily IT operations and help employees work securely and effectively, managing devices, accounts, and business tools across Boston, NYC, and remote locations.
Salary range: $100,000-115,000 + Equity
As a technical application administrator within the Collaboration team, you will translate business needs into working solutions using Agile/DevOps methodologies, managing various collaboration products.
Positie is op basis van vakgroep 55/ 60 conform cao Metalektro-HP
Technical Application Specialist in the Collaboration team, responsible for implementing and managing collaboration products and providing technical support.
As a technical application specialist within the Collaboration team, you act as a domain expert to translate business needs into working solutions within an Agile/DevOps environment, managing various collaboration products.