The E-Commerce Warehouse Manager leads all DTC and marketplace fulfillment operations within a distribution environment. This role ensures SLA adherence, order accuracy, carrier optimization, and system integration between WMS, SAP, and shipping platforms.
Compensation
The anticipated compensation range is 69,000.00 - 137,000.00 USD Annual
Responsibilities
Oversee DTC and marketplace fulfillment (UPS, USPS, Amazon Buy Shipping)
Optimize pick vs pack productivity in automated and manual zones
Ensure SLA compliance (same-day, next-day ship)
Manage integration between SAP order types and WMS execution
Ensure compliance with retailer and marketplace shipping standards
The role focuses on detecting and mitigating fraudulent activity, managing dispute and chargeback lifecycles, and producing Suspicious Activity Reports (SARs) to protect the company’s international payment ecosystem.
Responsibilities
Perform in-depth fraud analysis and identify patterns of suspicious activity
Investigate and resolve customer disputes and chargeback cases across multiple jurisdictions
Prepare and file accurate Suspicious Activity Reports (SARs) in compliance with AML regulations
Collaborate with the Risk Analyst team to assess and mitigate emerging threats
Monitor international transaction flows and flag high-risk activities
Requirements
Bachelor’s degree in Finance, Economics, Business, or a related field
Detail-oriented analyst managing chargeback dispute queue, building evidence packages, and improving fraud prevention controls.
Responsibilities
Manage the daily dispute queue, prioritizing by response deadline and dollar value, with zero missed network or processor deadlines.
Build and submit compelling evidence packages through processor portals, matched to each dispute’s reason code.
Gather evidence from internal systems, including order and payment records, shipping and proof of delivery, refund and return history, customer support interactions, policy acceptance, and device activation or account pairing data.
Make accept or fight decisions using defined thresholds and playbooks.
Handle the full dispute lifecycle, including retrieval requests, pre-arbitration, arbitration, and pre-dispute alerts.
A detail-oriented Risk Operations Analyst responsible for managing daily chargeback disputes, building evidence packages, and identifying fraud/abuse patterns.
Compensation
Pay range: $38-48/hr on W2 (DOE)
Responsibilities
Manage the daily dispute queue, prioritizing by response deadline and dollar value, with zero missed network or processor deadlines.
Build and submit compelling evidence packages (representment) through processor portals, matched to each dispute’s reason code.
Gather evidence from internal systems, including order and payment records, shipping and proof of delivery, refund and return history, customer support interactions, policy acceptance, and device activation or account pairing data.
Make accept or fight decisions using defined thresholds and playbooks.
Handle the full dispute lifecycle, including retrieval requests, pre-arbitration, arbitration, and pre-dispute alerts.
Lead all retail logistics across the Americas, sustaining and optimizing the current retail footprint and executing new retailer launches.
Locations (2)
United States
San Francisco, California, United States
Compensation
Region 1 $143,000 - $169,000
Responsibilities
Act as the primary logistics lead for all Americas retail channels, optimizing existing accounts while onboarding new retailers in our pipeline.
Evaluate new retailer routing guides and technical requirements, and set up our 3PL partners to execute error-free launches.
Enforce compliance across routing guides, packaging and labeling mandates, ASN accuracy, and EDI readiness to protect brand reputation and OTIF performance.
Drive operational efficiency to increase fulfillment speed and shorten PO-to-delivery time across the Americas.
Serve as the escalation point for retail logistics issues, with clear root-cause analysis and corrective action.
Senior product leader role to own the core platform, including Account and Payments & Wallet product teams and early-lifecycle portfolio, driving an AI-first direction for social casino brands.
Responsibilities
Own the full player lifecycle — registration, KYC, login, and refer-a-friend — with a relentless focus on conversion.
Lead payments, wallet, and redemptions across all brands, maximising purchase success, minimising declines, and ensuring players get paid out quickly and reliably.
Drive fraud, risk, and compliance controls that catch bad actors without slowing down genuine players.
Architect shared core services and wallet integrations to make launching new brands faster and cheaper.
Empower operations teams through self-serve back office tooling to reduce manual work.
Requirements
Nice to have: AI tooling
Nice to have: multi-brand or multi-market environment experience
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