Lead the Commercial Account Management organization, driving revenue growth, client satisfaction, and team leadership across pharma, government, and regulatory markets.
Locations (2)
Cambridge, Massachusetts, United States
United States
Responsibilities
Develop and execute account management strategy
Drive net revenue retention and expansion
Own renewal calendar and contract strategy
Ensure account health and NPS
Build senior-level client relationships
Requirements
Bachelor's degree in Business, Life Sciences, or related field
Associate in Gartner’s Client Success team ensuring clients derive value from Gartner services, managing onboarding, account management, and client engagement.
Responsibilities
Onboard new clients and introduce Gartner services
Manage client accounts and drive engagement
Align Gartner resources to client priorities
Collaborate with internal stakeholders to deliver solutions
Leverage insights to improve client satisfaction and retention
We are looking for a Client Solutions Manager in Bucharest who will act as a strategic partner to clients on Microsoft Advertising. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results.
Responsibilities
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across Microsoft Advertising.
Account management and performance marketing role focused on building client relationships and driving campaign performance for a global digital advertising client.
Responsibilities
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across our advertising platforms.
The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth.
Responsibilities
Collaborate with internal teams to influence process quality
Determine appropriate actions for process improvements
Recommend solutions to enhance efficiency and effectiveness
Monitor and manage account health and performance
Provide analytical insights to support business decisions
Lead and grow large enterprise merchant accounts, driving revenue retention, upsell, and cross‑sell opportunities while acting as a trusted advisor to senior executives.
Responsibilities
Identify and recommend best practices for business improvement
Lead functional projects and programs
Analyze business trends to inform decision‑making
Collaborate with internal teams to drive improvements
Monitor and report on account health and performance
Collaborate internally to influence process quality, determine actions for process improvements, recommend solutions to enhance efficiency and effectiveness, monitor and manage account health and performance, provide analytical insights to support business decisions.
Responsibilities
Collaborate with internal teams to influence process quality
Determine appropriate actions for process improvements
Recommend solutions to enhance efficiency and effectiveness
Monitor and manage account health and performance
Provide analytical insights to support business decisions
Collaborate internally, influence processes, and determine appropriate actions to enhance quality and efficiency. Work independently and recommend solutions to improve business outcomes.
Responsibilities
Collaborate with internal teams to influence process quality
Determine appropriate actions for process improvements
Recommend solutions to enhance efficiency and effectiveness
Monitor and manage account health and performance
Provide analytical insights to support business decisions
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