Call Center Representative to join the dynamic Call Center Team, providing exceptional support to healthcare providers and patients regarding medical billing inquiries, patient account questions, and provider support.
Responsibilities
Handle inbound and outbound calls related to medical billing inquiries, patient account questions, and provider support
Assist healthcare providers and patients with billing issues, insurance claims, and payment processing
Document all interactions accurately in the electronic health record (EHR) systems
Collaborate with team members to resolve complex billing and account issues efficiently
Maintain up-to-date knowledge of medical billing procedures, insurance policies, and compliance standards
The Network Engineer is a central university office position responsible for voice, data, and wireless engineering for Emory Enterprise communications systems.
Responsibilities
Apply knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations
Monitor critical processes for Emory's enterprise-wide systems and applications in the Network Operations Center
Address interruptions and failures and interact with programmers and requestors to troubleshoot and resolve issues
Develop software and tools for optimizing network monitoring and performance
Install, configure, maintain, and troubleshoot network services and devices
Requirements
Bachelor's degree in computer science, computer engineering, or related field
Design and build the interface customers and partners use to explore robot capabilities, run tasks, and understand system status, spanning live camera views, spatial interfaces, and task controls.
Responsibilities
Design and build the robot interface for customers and partners
Interact with early customers and hardware, research, and software teams
Take ideas from sketches to working prototypes to shipped features
Build functional interfaces in code and use APIs
Explain design decisions and work through tradeoffs with engineering teammates
Supervises and coordinates medical record functions: acquisition and distribution, chart analysis, discharge coding, correspondence processing, quality audits, etc. Facilitates the even work-flow throughout functional areas.
Compensation
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Responsibilities
Promotes Coding department goals by selecting, motivating, and training capable team members
Leads the activities of assigned Coding team members by communicating and providing guidance toward achieving department objectives
Supervises medical record functions to ensure coding of charts is achieved within targets
Supervises, hires, trains, disciplines, and evaluates the performance of staff
Ensures performance appraisals are completed in a timely manner
Requirements
Associate's Degree required, or equivalent combination of education and related experience
Under the direction of the therapy supervisor, provides ongoing support for daily operations of the outpatient clinic, focusing on clerical support to promote operational efficiencies of the clinic.
Compensation
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Responsibilities
Manages front office flow by checking patients in/out and collaborating with other staff and providers
Maintains current knowledge of all insurance companies and billing information to obtain accurate demographics, financial and clinical information
Schedules and registers patients within the hospital system, Carepath/EPIC, both pre-registration and registration process
Obtains authenticated Physician order, verifies demographics, insurance information with eligibility and medical necessity for Physical therapy, Occupational Therapy and Speech Therapy
Verifies and documents accurately insurance coverage and patient responsibility and educates patient on information obtained from Insurance verification
Build innovative solutions to drive deeper customer experience insights and improvements across Amazon.
Responsibilities
Lead and participate in the full development life-cycle, including design, development, and implementation of code, tools, and scripts for one or more systems.
Engage in full-stack development, designing and building scalable, robust web applications and services that enhance the overall customer experience.
Develop and integrate Generative AI solutions to create intelligent, personalized customer interactions and automate complex processes.
Innovate and improve processes to enhance key business outputs and drive continuous improvement.
Work closely with program managers, designers, and other stakeholders to rapidly deliver high-quality, customer-centric solutions.
Requirements
Bachelor's degree in computer science or equivalent
Nice to have: full software development life cycle
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