Customer Success Consultant supporting customers and prospects across Southeast Asia, playing a significant presales role and managing the customer lifecycle from onboarding to growth.
Responsibilities
Partner with sales teams to identify and qualify prospective customers
Lead consultative discovery throughout the presales process
Support prospect development by contributing domain expertise to account planning, proposals, tenders, business cases, competitive positioning, and renewal defence
Lead or coordinate customer onboarding by aligning stakeholders, defining success criteria, and establishing enablement plans and adoption milestones
Develop success plans for priority customers and drive adoption through role-based consultations, training, workflow guidance, and targeted customer engagement
Requirements
Bachelor's degree or equivalent professional experience
Nice to have: Proficiency in a Southeast Asian language
Lead the strategy, governance, and execution of Chewy's enterprise Team Member Resource Group program, strengthening connection, belonging, and engagement across the workforce.
Compensation
The base salary range for this role is $129,500 - $207,000.00.
Responsibilities
Translate priorities into an enterprise TMRG strategy, roadmap, and annual operating plan
Lead the TMRG portfolio from planning through execution, including the annual TMRG Summit
Build and maintain governance frameworks, operating standards, leadership structures, and resources
Lead annual planning and governance processes, including focus areas, leadership transitions, succession planning, and program readiness
Oversee TMRG budgets, resource allocation, vendors, and technology platforms
Customer Success Consultant supporting customers and prospects across Southeast Asia, playing a significant presales role and managing the customer lifecycle from onboarding to growth.
Responsibilities
Partner with sales teams to identify and qualify prospective customers
Lead consultative discovery throughout the presales process
Support prospect development by contributing domain expertise to account planning, proposals, tenders, business cases, competitive positioning, and renewal defence
Lead or coordinate customer onboarding by aligning stakeholders, defining success criteria, and establishing enablement plans and adoption milestones
Develop success plans for priority customers and drive adoption through role-based consultations, training, workflow guidance, and targeted customer engagement
Requirements
Bachelor's degree or equivalent professional experience
Nice to have: Proficiency in a Southeast Asian language
Serve as the station's primary bridge to the people, organizations, and conversations that shape the community, building trusted relationships with civic and nonprofit leaders to guide story opportunities and lead impactful public forums.
Responsibilities
Build and maintain relationships with community stakeholders to understand emerging issues, priorities, and opportunities
Gather, analyze, and communicate community insights to station leadership, newsroom teams, and partners to inform decision-making and coverage
Partner with News to identify story opportunities, connect journalists with trusted sources, and support audience engagement across community channels
Serve as the station's primary community liaison, developing trusted relationships with civic, nonprofit, business, educational, and government organizations
Represent the station throughout the community and foster partnerships that create long-term value and impact
Requirements
BS/BA in related discipline or equivalent years of experience preferred
The Senior Communications Specialist is a senior role responsible for leading complex or specialized communications initiatives within an embedded faculty communications team, applying advanced communications expertise to plan, develop, implement and evaluate communications strategies, messaging and content aligned with institutional priorities.
Compensation
Hiring Range: $80,248.28 - $100,310.35
Responsibilities
Leads complex or specialized communications initiatives supporting faculty priorities, including research, academic programs, student recruitment, advancement and reputation-building.
Develops strategic messaging, communications plans and content that translate complex academic, research and institutional priorities into clear, audience-focused communications.
Provides specialized communications advice to faculty leaders, researchers, academic departments and subject-matter experts on communications planning, messaging and stakeholder engagement.
Coordinates communications across faculty stakeholders and central communications partners to support integrated delivery and alignment with institutional priorities and communications standards.
Evaluates communications opportunities, stakeholder considerations and communications performance to strengthen faculty communications and support continuous improvement
Requirements
Undergraduate degree or post-secondary diploma in communications, public relations, journalism, English, marketing or a related field
Support global mobility operations, manage documentation, vendor services, payroll inputs, and data integrity for international assignments and relocations.
Responsibilities
Execute global mobility operational activities, including preparing documentation, initiating vendor services, processing payments and vouchers, and maintaining employee records
Maintain accurate employee and assignment data across relevant systems; identify and resolve discrepancies that may impact payroll or downstream processes
Perform data reconciliations, quality checks, and operational controls to support accuracy and compliance
Support expatriate payroll by providing timely inputs for payments, assignment changes, terminations, and unpaid leave cases
Monitor critical deadlines, including visa status, document expirations, payroll inputs, and other time-sensitive mobility activities