Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business.
Locations (2)
Enebakk, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Lead a team of technicians to deploy, diagnose, and decommission hardware in Microsoft data centers, ensuring compliance with KPIs, SLAs, and security protocols.
Compensation
Data Center Technicians M3 - The typical base pay range for this role across the U.S. is USD $75,400 - $167,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,800 - $185,300 per year.
Responsibilities
Lead and manage a team of data center technicians
Guide hardware deployments, diagnostics, and decommissions
Ensure compliance with KPIs and SLAs
Provide training and performance feedback
Coordinate task assignments and escalation
Requirements
High school diploma, GED, or equivalent
Associate degree in Computer Science or related field
Lead a team of technicians to deploy, diagnose, and decommission hardware in Microsoft data centers.
Locations (3)
Mount Pleasant, Wisconsin, United States
San Francisco Bay area, United States
New York City, New York, United States
Compensation
Data Center Technicians M3 - The typical base pay range for this role across the U.S. is USD $75,400 - $167,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,800 - $185,300 per year.
Responsibilities
Provide guidance on standard processes for installing, diagnosing, and decommissioning IT data center technology
Ensure compliance with Data Center policies and SLAs
Coordinate task assignments and monitor KPIs
Advise on process improvements and change management
Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.
Responsibilities
Deliver success through empowerment and accountability
Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency
Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business in Norway.
Locations (2)
Enebakk, Viken, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business.
Locations (2)
Enebakk, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Requirements
BS in Computer Science
E
Konsult Cybersäkerhet | Technology Consulting | Stockholm
Provide Level 1 and 2 desktop and basic server support to Victorian schools, assisting Specialist Technicians and performing on‑site installations and system imaging.
Compensation
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Responsibilities
Provide Service Desk Level 1 and Level 2 support as required in line with client needs and general desktop, hardware, software support and troubleshooting
Assist Specialist Technician in the execution and completion of assigned tasks through to resolution
Provide local support for the Notebooks for Teachers and Principals Program
Deployment of system images including packaging, building, testing and updating in live environments
Contribution to the technical documents of the school
Requirements
Tertiary education desirable (Min Cert 4 in IT Systems Administration or similar)
Nice to have: Certification in technologies defined within the specified solution set (eg. vCLoud, CCNA, CompTIA )
Nice to have: Industry Certifications as determined applicable (eg. MCSA, ACMT/AciT, ITIL )
Nice to have: Victorian Working With Children Check (WWCC)
We are looking for a personable and confident Support Engineer to join our 24x7 Technical Support Team to provide technical support for our portfolio of network security products.
Responsibilities
Respond to technical problems logged by customers via both telephone and e-mail
Resolve technical problems and cases related to security products or escalate to 2nd line engineers as appropriate
Create customer technical environments in our lab and recreate problems
Clearly and concisely input and manage support work, in our case system
Manage the hardware replacement process, working to strict deadlines
Manage safety and security training for technicians
Requirements
High school diploma, GED, or equivalent
Associate degree in Computer Science or related field
Nice to have: 4+ years experience supporting IT equipment
Nice to have: 3+ years experience in a production, mission‑critical 24x7x365 data center environment
Nice to have: certifications: ITIL Foundation, ASICS, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt
Data Center Operations Site ManagerNewHPE · Enebakk, Norway+1 more