- Colombo
- Hybrid
- Full-time · Mid
Provide technical support across a diverse range of managed services customers, focusing on Microsoft 365, modern workplace technologies, end-user computing, and routine security administration.
Compensation
Get paid in Australian Dollars
Responsibilities
- Manage incoming customer support requests
- Investigate and resolve incidents and service requests
- Manage assigned tickets effectively
- Support Microsoft 365 services
- Complete approved user onboarding and offboarding activities
Requirements
- Nice to have: Best Practice software
