The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.
Compensation
Wage: $48000-$52000
Responsibilities
Provide customer service support to driver and client representatives in a transportation environment
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly
Requirements
College degree
Technical Certification in logistics, supply chain or transportation
The Account Solutions Specialist conducts inbound and outbound calls to resolve the delinquency status of past due customer accounts. Typically, this role works early-stage collections.
Compensation
Job Range Target:
Minimum: $37,750.00 USD
Median: $44,940.00 USD
Responsibilities
Calls customers about early delinquency account statuses
Works with customers to resolve account delinquency status while minimizing company interest losses
Implements repayment plans as necessary and collects delinquent payments
Ensures that files and paperwork are properly and accurately completed
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Requirements
High School Diploma or GED
Nice to have: Collections or outside agency experience
A vital part of the boutique team, ensuring the smooth and efficient running of back-office operations and contributing to an exceptional client experience at the Sydney flagship.
Responsibilities
Manage cash and billing procedures, including POS, float, and bank deposits
Prepare and maintain various activity reports (reservation, consignment, stock, sales reconciliation, traffic)
Order and manage consumables for the boutique (drinks, chocolates, flowers)
Contribute to efficient document management (invoices, archives, mails)
Handle relationships with external third-parties (e.g., energy & utilities providers, intermediaries)
Assist the Deli Manager with supervising department operations, maximizing gross margins, promoting sales, controlling inventory and expenses, and ensuring customer satisfaction.
Compensation
$21 up to $27/hour (IL Locations Only)
Responsibilities
Delivers superior guest service and ensure absolute customer satisfaction
Assists the Deli Manager in developing, implementing and coordinating aggressive and creative merchandising plans which maximize sales and variety
Assists with production, stocking and display building
Knows use, and taste of products offered
Quality assurance checks of department
Requirements
High school diploma or general education degree (GED)
Contribute to the full product life cycle across pooled funds in various structures distributed to clients in EMEA APAC.
Compensation
A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation
Responsibilities
Lead and manage fund launches and product alterations across multiple jurisdictions (Luxembourg, Ireland and Cayman Islands) and vehicle types (UCITS & AIFs)
Proactively challenge and redesign existing product development processes, leveraging AI technologies to identify inefficiencies, reduce manual workload, and build scalable, repeatable frameworks for fund launches, product alterations, and regulatory compliance monitoring
Scoping of product including product design, commercial viability and operational feasibility
Produce product proposals and board material to progress through approval process while respecting highest product governance standards
Produce fund documentation including fund prospectus and other related fund documents in conjunction with external counsel and internal teams as appropriate
Requirements
Nice to have: experience developing Cayman domiciled funds
The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller.
Compensation
Salary Range: $21.98/hr- $32.97/hr
Responsibilities
Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.
Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.
Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value.
Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.
Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.
Works with customers that are going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved.
Compensation
Job Range Target: Minimum: $39,150.00 USD Median: $47,286.00 USD. This role is eligible to participate in a formulaic incentive plan.
Responsibilities
Acts as a direct point of contact for delinquent or imminent default borrowers and assists them through the loss mitigation servicing process
Assesses, resolves, and executes appropriate workout solutions
Works with customers to resolve mortgage account delinquency status while minimizing company interest losses
Implements repayment plans as necessary and collects delinquent payments
Ensures that files and paperwork are properly and accurately completed
The main objective of the job is scanning invoices and monitoring the APM system while preparing reports.
Compensation
Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account; Meal tickets - value of 40 Ron; performance related pay.
Responsibilities
Scanning invoices
Sending invoices on a special portal, for scanning
Checking and monitoring the invoices in the APM system
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