Responsible for the strategic growth, operational excellence, and day-to-day execution of entrepreneurship initiatives at 300 Mass Ave.
Compensation
Expected Hiring Range:
$48,610.00 - $66,838.75
Responsibilities
Support the day-to-day operations and continued growth of 300 Mass Ave
Foster a welcoming, professional, and collaborative environment for entrepreneurs, students, faculty, alumni, donors, investors, corporate partners, and guests
Coordinate founder engagement activities and community-building initiatives
Support domestic and international visitors, corporate partners, investors, and senior university delegations
Continuously improve the user experience and operational effectiveness of the innovation hub
Requirements
Bachelor's degree or equivalent combination of education and experience
Nice to have: experience supporting entrepreneurship centers
Nice to have: startup or founder experience
Nice to have: experience working with investors or venture capital
Nice to have: experience developing external partnerships
The specialist provides advanced technical support, installation, troubleshooting, maintenance, and training for classroom, meeting, and event technology systems within an educational institution.
Responsibilities
Provide advanced technical support, troubleshooting, installation, repair, and maintenance for classroom, meeting, and event technology systems.
Support audiovisual (AV) equipment, projectors, displays, sound systems, video conferencing, lecture capture, video streaming, and digital signage.
Troubleshoot PC and Mac hardware, software, classroom applications, and presentation technology.
Provide onsite, remote, phone, email, and walk-in technical support to faculty, staff, students, and event participants.
Support high-profile university events, meetings, presentations, and classroom activities.
The Housing & Delegate Management, Attendee Data Manager will lead housing and delegate management across events, ensuring the smooth execution of room block strategy, delegate processes, and data-related tasks.
Responsibilities
Manage end-to-end registration for high-volume in-person, hybrid, and virtual events
Database management to ensure consistency and accuracy of information, including data entry, list generation, and analysis
Serve as primary point of contact for attendee and client registration inquiries
Responsible for technical set up, operation, and breakdown of advanced audiovisual equipment for mid-level production events in a hospitality environment.
Responsibilities
Operate and troubleshoot advanced audiovisual equipment
Ensure flawless event execution through accurate setup and breakdown
Maintain equipment security and safety
Provide excellent customer service and client relationship management
Mentor and coach technical, sales, and operations team members
Requirements
Bachelor’s Degree is preferred
Nice to have: 3-4 years of customer service or hospitality experience
Assisting the event technology team with registration websites and database management, ensuring consistency in information, accuracy of data, and list generation.
Compensation
The base pay for this position ranges from $63,291 - $72,785.00. This role is also eligible for an annual discretionary bonus.
Responsibilities
Support the team with event registration websites, app builds and all technological aspects of our events
Database management to ensure consistency in information, accuracy of new and existing data, and list generation
Effectively communicate with internal and external clients responding to queries
Assist in contacting clients for relevant information pertaining to the event
Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage