Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis, ensuring efficient check-in/check-out and maximizing financial performance.
Responsibilities
Manage day-to-day operations of front office
Supervise staffing levels
Handle complaints and resolve grievances
Ensure guest and employee satisfaction
Develop goals and plans to prioritize work
Requirements
High school diploma or GED
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Provide exceptional customer service, manage patient documentation, and handle front desk operations including scheduling and payment processing to ensure patient satisfaction and smooth clinic flow.
The Manager on Duty will assist in overseeing gym operations, ensuring the club runs smoothly and staff perform well.
Responsibilities
Assists GM and AGMs in training and developing a high performing staff consisting of front desk and trainers.
Conducts sales duties including making phone calls to prospective members and maintaining a welcoming atmosphere for all members, prospective members and guests.
Provides backup support to Club management when no AGMs or the GM is on site.
Assists in scheduling and supervising staff.
Assists in resolving or escalating employee issues or concerns.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis, ensuring efficient check-in/check-out and maximizing departmental financial performance.
Responsibilities
Supervising and managing front office staff
Managing day-to-day operations
Handling guest complaints and resolving grievances
Ensuring compliance with Front Office policies and standards
Providing services above and beyond for customer satisfaction
Requirements
High school diploma or GED
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
The Hotel Manager is responsible for the overall daily operation, guest experience, and financial performance of the hotel and leads the front desk and housekeeping operations.
Responsibilities
Develop and implement an effective strategy of organization for the Hotel
Generate projected revenue levels and consistent guest satisfaction
Establish operational unity among all divisions and departments of the hotel
Allocate funds and authorize expenditures in planning budgets for all departments within the Hotel
Provide guidance and support of department heads in operational and financial issues
Requirements
High School Diploma (or HSED) or GED
Bachelor’s degree in Hospitality Management, Business Administration, or related field from a four-year college (Preferred)
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