Responsible for managing day-to-day platform operations, supporting users, administering system configurations, gathering business requirements, and coordinating with product development and QA teams to ensure continuous platform improvement.
Responsibilities
Act as the primary point of contact for Syncora users, handling day-to-day queries, troubleshooting issues, and ensuring timely resolution.
Manage user onboarding, training sessions, and refresher training for internal departments and client teams.
Administer user accounts, roles, permissions, workflows, study statuses, notifications, and other platform configurations.
Gather, analyze, and document business requirements, change requests, and enhancement requests from relevant stakeholders.
Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows.
Requirements
Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a relevant field
Senior Business Analyst works as part of an agile development team to build and support the modernization of enterprise-class software applications for the Case Management Modernization (CMM) Program supporting the Administrative Office of the US Courts.
Compensation
The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements.
Responsibilities
Participate in all Agile Scrum ceremonies and program planning meetings to establish and document customer journey mapping strategies.
Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.
Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.
Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.
Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.
The Loyalty Consultant is an advisory role focused on shaping, rethinking, or growing customer loyalty programs, including building loyalty concepts, reviewing performance, and supporting implementation projects.
Responsibilities
Lead loyalty concept workshops with new customers to understand business goals, customers, and challenges
Design the loyalty concept: program objectives, member value proposition, earning and burning mechanics, tiers, rewards, benefits and member journeys
Close gaps in concepts for discovery and implementation
Review performance and design of existing customers’ loyalty programs
Recommend practical changes such as new mechanics, tier, and benefit adjustments
Requirements
Nice to have: loyalty management platform experience
Lead engineering projects to digitize and improve nuclear power plant instrumentation and controls.
Compensation
$74,353 - $113,595
Responsibilities
Work on a multi-discipline engineering team involved in nuclear power plant instrumentations and controls betterment projects
Work with electronic process sensors, digital controllers, touchscreen displays, pumps, valves, heat exchangers, steam turbines and reactors to improve functionality of nuclear power plants
Prepare functional requirement and procurement specifications for instrumentation and controls equipment
Prepare I&C engineering calculations
Prepare documentation for design input for drawing production including cable block diagrams and schematics
Requirements
Bachelor's or Master's degree in Electrical, Mechanical, or Chemical Engineering (ABET accredited)
Senior ServiceNow AI Business Analyst supporting large-scale ServiceNow AI Service Management transformation.
Compensation
The pay range for this position is $65.00 - $75.00/hr.
Responsibilities
Lead and facilitate complex discovery sessions and requirements workshops with business and technology stakeholders
Translate high-level business requests and problems into clearly structured AI use cases, functional requirements, user stories, acceptance criteria, and detailed process and workflow diagrams
Develop and maintain a well-organized backlog of AI-enabled ServiceNow work items
Ask targeted AI-specific discovery questions to clarify business objectives
Define the decisions AI can assist with versus those it should make or execute autonomously
The TD Global Technology & Services team is seeking a Senior Business Systems Analyst with expertise in Generative AI process automation products to help shape AI-enabled solutions enabling complex enterprise workflows.
Compensation
$81,600 - $115,200 CAD
Responsibilities
Analyze complex business and technology workflows, identifying decision points, dependencies, constraints, manual activities, control requirements, and opportunities for AI integration.
Develop current-state and future-state models that clarify how proposed AI automations affect processes, people, technology, data, controls, and operational responsibilities.
Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
Lead technology requirements management for high risk, strategic initiatives.
Model end-to-end agentic workflows, business rules, behavioral logic, approvals, exceptions, escalations, and human intervention points.
Requirements
Bachelor’s degree in Business, Technology, Engineering, Information Systems, or a related field
Manage and improve premium receivable and cash application processes, support premium and commission accounting, evaluate workflows, analyze datasets, assess controls, partner with teams, translate requirements into functional documentation.
Compensation
Pursuant to Colorado’s Equal Pay and other state laws, the salary range displayed is for the respective market. The salary for this role will be based on the experience, education, and skill set of the individual for the position.
Responsibilities
Manage and improve premium receivable and cash application processes
Support premium and commission accounting, reconciliations, and resolution of complex receivable issues
Evaluate lockbox, billing, and cash application workflows and identify opportunities to improve accuracy, efficiency, and scalability
Analyze large datasets to investigate variances, reconcile transactions, and identify operational or accounting issues
Assess existing controls and design improved accounting and operational controls around billing, receivables, and cash application
Requirements
Bachelor’s degree or higher in accounting, finance, or other related fields
Lead product management for internal business applications, translating stakeholder needs into actionable development work and coordinating delivery through testing and release.
Responsibilities
Serve as the primary point of coordination between business stakeholders and the development team
Translate business needs into clear Jira user stories with functional requirements and acceptance criteria
Gather sufficient business context to define requested functionality
Own the organization and maintenance of the development backlog in Jira
The Business Analyst Salesforce acts as a key link between project teams and end users, defining, designing, and deploying Salesforce solutions that meet business needs.
Responsibilities
Analyze user needs and propose adapted functional solutions
Configure Salesforce according to standards for simple and medium cases
Create and maintain documentation for requirements, processes and implemented solutions
Prepare analysis reports and presentations for stakeholders
Train end users and participate in acceptance testing (UAT)
Product Operations Analyst – (Afternoon Shift)NewDigital Auxilius · Karachi, Pakistan
Loyalty Consultant (Business Consultant)NewAntavo · Remote
Instrumentation & Controls Engineer 3 - NuclearNewSargent & Lundy · Chicago, US
ServiceNow / AI Business AnalystTEKsystems · Remote, US
Senior Insurance Accounting & Cash Application ConsultantTALENT SHIFT LLC · Remote, US
Business Analyst / Salesforce (H/F)Magellan Partners (Magellan Consulting) · Paris, France