Responsible for providing exceptional guest service while performing all front desk functions including guest registration, reservations, cashiering, and guest account settlement.
Responsibilities
Register arriving guests by verifying the identity of the guest and that all reservation details are accurate, while offering superior guest service.
Create accurate reservations and maintain accurate guest profiles within the property management system.
Conduct cash and credit card transactions while managing a cash till and following all transaction, fraud, and other applicable procedures.
Direct and ensure the smooth and efficient operation of villa operations and butler services experience to all villas, suites, gaming salon and private event services within Caesars Palace.
Responsibilities
Direct and ensure smooth operation of villa and butler services
Oversee villa services team and maximize revenue opportunities
Build rapport with guests and maintain confidentiality
Oversee HR responsibilities and staffing levels
Ensure quality hiring, training, and succession planning
Requirements
High school diploma or equivalent
College level education in Hotel or Business Administration
Lead and supervise the Overnight Public Spaces Attendant team, ensuring clear direction, accountability, and completion of daily operational priorities.
Compensation
Day Shifts: $24.72 per hour
Overnight Shifts (10:30 PM – 7:00 AM): $26.14 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.60.
Responsibilities
Lead and supervise the Overnight Public Spaces Attendant team
Coordinate and oversee overnight cleaning of all assigned areas
Conduct team briefings and maintain effective coordination with other hotel departments
Inspect completed work to ensure Fairmont cleanliness, presentation, and quality standards
Deliver professional, friendly, and engaging service to Guests and Colleagues
Lead engineering operations for Hilton Garden Inn Columbus Airport & Hampton Inn Columbus Airport Hotel, overseeing mechanical, electrical, HVAC systems and staff.
Compensation
competitive salary ranging from $55,000-$65,000 based on experience
Responsibilities
Operate the physical hotel to assure comfort of guests and good working conditions of staff
Maintain all mechanical, electrical, HVAC systems and related equipment
Establish and operate within sound safety practices
Front Office Receptionist at Adina Hotel Brisbane, responsible for guest check‑in/check‑out, guest relations, and coordination with hotel departments to ensure a seamless guest experience.
Responsibilities
Welcome guests with warmth, professionalism and genuine hospitality from arrival to departure.
Complete guest check‑in and check‑out processes efficiently and accurately.
Adapt communication and service approach to different guests and situations.
Use sound judgement to resolve routine guest requests and escalate complex or sensitive matters appropriately.
Build genuine guest relationships by anticipating guest needs and creating memorable experiences.
Requirements
Relevant qualification in Hospitality, Tourism or Business is advantageous.
Current Responsible Service of Alcohol (RSA) certification (where required).
Nice to have: Previous training or certification in customer service or hospitality is advantageous
Nice to have: Experience using a Hotel Property Management System (PMS) is preferred
Assistant Front Office Manager supports the Director of Front Office in overseeing all aspects of Front Office operations, including customer satisfaction, financial performance, and employee relations.
Responsibilities
Overseeing all aspects of Front Office operations
Ensuring customer satisfaction, financial performance, and employee relations
Acting as Manager on Duty for the hotel
Handling guest injuries, evacuations, and other emergency incidents
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