Provides advanced technical and operational support for customer infrastructure, focusing on enterprise networking, switching, routing, and firewalls, with Linux and server troubleshooting skills.
Responsibilities
Investigate and resolve complex network and infrastructure incidents
Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware, diagnosing and repairing server hardware failures in data center, field service, or customer environments.
Responsibilities
Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands‑on hardware installation, removal, replacement, and repair of components such as memory, CPUs, power supplies, fans, hard drives, RAID/HBA, NICs, GPUs, motherboards
Perform rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Requirements
Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
Nice to have: Dell PowerEdge
Nice to have: Dell or other enterprise hardware certifications
Provide on‑site technical support for enterprise data center servers and hardware, diagnosing, repairing, and maintaining server components.
Responsibilities
Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands‑on hardware installation, removal, replacement, and repair of components such as memory, CPUs, power supplies, fans, hard drives, RAID/HBA, NICs, GPUs, and motherboards
Perform rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Requirements
Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
Nice to have: Dell or other enterprise hardware certifications
Nice to have: Experience supporting GPU/AI server infrastructure
Nice to have: Experience with data center operations, rack/stack, structured cabling, or server deployment
Lead the installation, service, maintenance, repair, and alteration of low voltage cabling and fiber optics in data centers, managing a team and ensuring quality and safety standards.
Compensation
$87,500—$90,000 USD
Responsibilities
Oversee and coordinate the installation, service, and maintenance of low voltage category cabling and communications cabling.
Lead and mentor a team in pulling cables, racking and stacking equipment, and managing cable infrastructure within the data center.
Ensure quality of fiber and copper connections, oversee troubleshooting efforts, and manage complex technical challenges.
Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
Manage work ticket systems and infrastructure interfaces, ensuring efficient project execution and infrastructure maintenance.
Requirements
Associate degree or higher in a technical discipline
Providing hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure, involving break/fix duties.
Responsibilities
Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands-on hardware installation, removal, replacement, and repair (Memory/DIMMs, CPUs, power supplies, Fans, cooling components, Hard drives/SSDs, RAID/HBA components, NICs, PCIe components, GPUs, and Motherboards)
Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
We are looking for a knowledgeable and result-driven Training Consultant to join the Learning & Delivery team. The candidate will be responsible for identifying training needs, designing learning solutions, delivering impactful training programs, and supporting business stakeholders in achieving learning objectives.
Responsibilities
identify training needs
design learning solutions
delivering impactful training programs
supporting business stakeholders in achieving learning objectives
administration and management of learning clusters
GPU Data Center Hardware Field Engineer responsible for installation, commissioning, maintenance, and troubleshooting of NVIDIA GPU servers and related infrastructure at the Bangkok data center.
Locations (2)
Bangkok, Bangkok, Thailand
Thailand
Responsibilities
Install, commission, and maintain NVIDIA GPU servers, storage, and networking equipment
Perform power-on activities, BIOS/BMC configuration, and firmware updates
Conduct burn-in testing and hardware validation
Execute structured cabling for InfiniBand and high-speed Ethernet
Coordinate warranty replacements and RMAs
Requirements
Nice to have: NVIDIA Certified Associate – AI Infrastructure & Operations
Nice to have: OEM certifications from NVIDIA, Supermicro, Dell, HPE, Arista, or Cisco
Nice to have: Experience with hyperscale or colocation deployments
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DC HW Field EngineerDAMAC · Bangkok, Thailand+1 more