Referso Jobs

Own business process administration, tenant and environment management, data refreshes, and migration of changes to production for Workday Student
Perform configuration, maintenance, data loads, and support ticket resolution, and monitor system health, integrations, scheduled jobs, and alerts
Participate in the Change Control process to review, approve, and execute changes to Workday configuration, security, and IT-developed solutions
Provide hands‑on escalation support for cross‑functional issues involving Workday, its integrations, and connected enterprise platforms
Serve as the primary security administrator for Workday Student and the secondary administrator for HCM, Finance, and Payroll

Requirements

Bachelor’s degree in a technology field or equivalent professional experience
Nice to have: Workday Student experience
Nice to have: Higher education background
Nice to have: Workday Pro certification
Nice to have: AI capabilities in enterprise systems

Skills

Workday administration

Especialista de Negocio Salesforce

Logrand · Posted Jul 2, 2025

Open

San Pedro Garza García, Nuevo León, Mexico

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Especialista de Negocio Salesforce

Responsibilities

Realizar sesiones de trabajo para la definición y diseño de estrategias de marketing, comercial y lealtad.
Diseñar e implementar las funcionalidades en Salesforce que habiliten las estrategias comerciales, lealtad, servicio y comunicación Omnicanal con los Clientes (Journeys, Workflow, Tableros operativos y Vistas de gestión dentro de la plataforma).
Gestión e integración de contenidos para la habilitación de la comunicación dirigida a través de Journeys y Campañas de marketing.
Realizar las pruebas de integración con orígenes de datos y otras plataformas requeridas para la implementación de funcionalidades en Salesforce.
Mantener la operación y optimización de la comunicación Data Driven, Voz del Cliente y Marketing Digital con los Clientes.

Skills

Salesforce Journeys Workflow Marketing Automation Data Integration Salesforce Platform

Principal Consultant

Chubb Fire & Security Group · Posted Nov 6, 2026

Open

Bengaluru, Karnataka, India

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Lead Oracle HCM Cloud production support, stabilisation and continuous improvement in a live enterprise environment

Responsibilities

Lead L2/L3 production support for Oracle HCM Cloud modules, with primary focus on Core HR, Oracle Recruiting Cloud (ORC), Journeys, and HCM Security
Troubleshoot and resolve production issues related to employee data, hiring processes, candidate lifecycle, approvals, role provisioning, and security access
Act as the functional lead for incident triage, defect analysis, root cause analysis, and timely resolution within agreed SLAs
Support configuration and maintenance of Core HR, ORC, Journeys, Redwood UI, Business Rules, and related HCM processes
Manage and support HCM Security, including role-based access control, custom roles, data security, user access issues, and segregation of duties considerations

Requirements

Nice to have: OTBI
Nice to have: BI reports
Nice to have: HDL
Nice to have: HSDL
Nice to have: Fast Formula

Skills

Oracle HCM Cloud Core HR Oracle Recruiting Cloud Journeys

Service Designer

Accenture · Posted Nov 6, 2026

Open

Heredia, Heredia, Costa Rica
Full-time · Lead
5–7 years

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The Design Research Lead collects, processes, and analyzes user, stakeholder, and market data and translates it into actionable insights that shape product and service decisions. As a Lead, you organize and direct a research team and collaborate across disciplines to validate concepts, identify pain points, and uncover opportunities to improve user experiences.

Responsibilities

Define and manage research workstreams, articulate objectives and approaches, and oversee delivery from planning through readout.
Lead recruiting, protocols, moderation, analysis, and delivery of high-quality research outputs.
Apply qualitative and quantitative approaches, with advanced qualitative depth and strong triangulation practices.
Connect insights to experience strategy through artifacts such as journeys, blueprints, design principles, and opportunity mapping.
Act as the primary research point of view with stakeholders, guiding decisions and aligning teams.

Requirements

Bachelor’s degree completed or advanced degree in a relevant field (e.g., Human Factors, Psychology, HCI, Design, or related discipline)
Nice to have: 3–5 years of research experience
Nice to have: Experience leading research efforts or teams

Skills

Research planning Recruiting Qualitative methods

UX Service Designer (SA), Technology Consulting

EY · Posted Nov 6, 2026

Open

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Design and deliver digital services that create better experiences for users while achieving meaningful business outcomes.

Responsibilities

Plan and facilitate discovery, ideation, co-creation and stakeholder workshops.
Conduct user research, interviews and contextual inquiry to understand user needs, behaviours and pain points.
Design current and future-state customer and employee journeys, service blueprints, personas, experience maps and process flows.
Translate research and business needs into practical service concepts, user flows, requirements and experience designs.
Develop information architectures, wireframes and interactive prototypes using tools such as Figma, FigJam and Miro.

Requirements

Bachelor’s degree in design, Interaction Design, Human-Computer Interaction, Service Design, Product Design, Business, Information Systems, or equivalent relevant professional experience.

Skills

UX design service design experience design human-centred design user research workshop facilitation journeys service blueprints user flows wireframes interactive prototypes Figma FigJam Miro usability testing accessibility

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Iterable & Email Marketing Ops Consultant

Epic Kids Inc. · Posted Nov 5, 2026

Open

Remote, United States
Remote
Contract
3+ years

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Hands‑on Iterable expert to launch and audit educator email journeys, build QA processes, and develop an engagement strategy for a 12‑week contract.

Responsibilities

Finish setup, QA and launch of new educator onboarding journey
Audit active journeys and campaigns
Implement QA checklist and sign‑off
Review email campaign workflow and recommend improvements
Implement or fix conversion tracking

Requirements

Nice to have: EdTech
Nice to have: K-12
Nice to have: freemium product
Nice to have: Iterable SMS setup
Nice to have: Salesforce integration

Skills

Iterable journeys segmentation triggers data feeds QA conversion tracking email marketing operations

Senior Research & Service Designer, Complex Tech

Telefónica · Posted Nov 4, 2026

Open

Spain
Full-time · Senior

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To understand and design the experience of complex and technical services, such as cybersecurity, cloud, networks, robotics, or AI, whose users are very highly qualified professionals.

Responsibilities

Lidaring research studies with high-demanding technical profiles, such as SOC analysts, ethical hackers, cloud engineers, AI experts, or industrial operators.
Mapping complex services with multiple actors: journeys, blueprints, actor ecosystems, technical dependencies, and points of failure.
Translating findings into design criteria, requirements, and recommendations that product and engineering teams can execute.
Challenging business and technical assumptions with evidence, including ideas from domain experts.
Designing and deating co-creation workshops with technical profiles.

Requirements

Social sciences
Psychology
Human factors
Complex systems design
Nice to have: Ciber-security

Skills

Qualitative research In-depth interviews Contextual observation User diaries

Campaign Executive (eCRM) - 12 month FTC

Campaign Executive (eCRM) - 12 month FTC

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Workday System Administrator

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Especialista de Negocio Salesforce

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Principal Consultant

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Service Designer

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UX Service Designer (SA), Technology Consulting

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Iterable & Email Marketing Ops Consultant

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Senior Research & Service Designer, Complex Tech

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Journeys jobs

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