Referso Jobs

Customer Service, Associate

Shift4 · Posted Sep 15, 2026

Open

Morrisville, North Carolina, United States
Associate

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Customer Service, Associate

Shift4 · Posted Sep 15, 2026

Open

Morrisville, North Carolina, United States
Associate

Apply with RefersoAI Apply on careers page

Customer Service, Associate

Shift4 · Posted Sep 15, 2026

Open

Las Vegas, Nevada, United States
Associate

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Front‑line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts.

Responsibilities

Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts.
Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms.
Diagnose technical issues and escalate complex cases to higher‑tier teams when necessary.
Use internal systems, knowledge bases, and tools to provide fast and accurate support.
Educate users on self‑service features and digital support tools.

Requirements

Nice to have: customer service
Nice to have: technical support
Nice to have: SaaS
Nice to have: FinTech
Nice to have: payment processing

Skills

payment processing POS systems credit card terminals software APIs backend dashboards

Safety Investigations Specialist II

Uber · Posted Nov 9, 2026

Open

Istanbul, Istanbul, Turkey
0+ years

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Investigate urgent incidents, enforce safety standards, and support customers during critical moments.

Compensation

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Responsibilities

Review incoming urgent and critical incidents and act as a first responder
Report and document issues with reporting parties using various platforms
Master multiple knowledge bases and contact management systems
Respond to drivers, riders, eaters, couriers, claimants, third parties, and internal stakeholders related to incidents
Support reporting parties, ask thorough questions, and ensure thorough documentation

Skills

Turkish English customer support digital modalities software tools computer proficiency crisis center experience law enforcement experience

IT Co-op

Yaskawa Motoman · Posted Nov 6, 2026

Open

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Provide end‑user support and maintenance for desktop and peripheral equipment, including software installation, hardware upgrades, and preventive upkeep.

Responsibilities

Field incoming help requests from end users via telephone and e‑mail
Document end user identification information
Record, track, and document help desk requests
Build rapport and elicit problem details from help desk customers
Manage print center functions such as printing training manuals

Skills

software updates drivers knowledge bases installing software installing hardware file backups configuring systems anti‑virus installation preventive maintenance troubleshooting Office suite e‑mail voice‑mail network access anti‑virus

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Senior AI Engineer - Marketing AI Transformation

Wix · Posted Nov 9, 2026

Open

Tel Aviv, Tel Aviv, Israel
Senior

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Design and build agentic AI systems and workflows for Wix marketing organization

Responsibilities

Design and build agentic workflows and AI systems
Drive ambiguous areas from idea to working capability
Scale platform across marketing organization
Ensure quality and reliability of systems
Translate partner needs into system requirements

Requirements

Nice to have: LangGraph
Nice to have: similar orchestration frameworks
Nice to have: evaluation frameworks
Nice to have: RAG
Nice to have: knowledge bases at scale

Skills

software engineering agentic AI systems LLM-based systems orchestration frameworks evaluation frameworks RAG knowledge bases product instincts

Workplace Design Standards Content Manager

Apple · Posted Nov 6, 2026

Open

San Jose, California, United States
On-site
7+ years

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Manage, maintain, and continuously improve the Global Workplace Design Standards content, processes, and related documentation across all Apple workplaces worldwide.

Responsibilities

Manage and maintain Global Workplace Design Standards content
Continuously improve standards, processes, and documentation
Ensure standards are accurate, up-to-date, and easily accessible
Implement standards across all Apple workplaces worldwide
Collaborate with stakeholders to support implementation

Requirements

Bachelor's degree in Architecture, Interior Design, Engineering, or a related field
Nice to have: Revit
Nice to have: BIM software
Nice to have: iWork
Nice to have: communication

Skills

architectural design project management change management content management systems Sharepoint knowledge bases

RIS AWS (Agentic AI) Solution Architect Associate Director

Accenture · Posted Nov 5, 2026

Open

London, England, United Kingdom
Full-time · Director

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Lead end-to-end solutioning for AWS transformation, migration, modernisation, data and AI opportunities across major UK and EMEA clients, focusing on AWS-native agentic AI solutions.

Responsibilities

Lead end-to-end solutioning for AWS transformation, migration, modernisation, data and AI opportunities across major UK and EMEA clients.
Shape AWS-native agentic AI solutions that move clients from proof of concept to production, using Amazon Bedrock, AgentCore, agents, RAG, guardrails, orchestration, observability and operational controls.
Architect complex cloud journeys including VMware/data-centre exit, mainframe and .NET modernisation, SAP on AWS, data lakes, analytics, platform engineering, security and managed run.
Develop commercially credible business cases, proposal narratives, estimates, delivery models, assumptions and risk positions.
Collaborate closely with sales, account teams, AWS field teams, delivery, security, data/AI and industry SMEs to build differentiated propositions.

Requirements

Nice to have: AWS Certified Solutions Architect Professional
Nice to have: AWS Security Specialty
Nice to have: Networking Specialty
Nice to have: Data Analytics Specialty
Nice to have: Machine learning Specialty

Skills

AWS architecture

AI Customer Support Specialist

wehkamp · Posted Nov 6, 2026

Open

Amsterdam, North Holland, Netherlands +2 more
Hybrid
Full-time

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AI Customer Support Specialist

Locations (3)

Amsterdam, North Holland, Netherlands
Zierikzee, Zeeland, Netherlands
Zwolle, Overijssel, Netherlands

Responsibilities

Configure AI functionality, answers and workflows within existing customer service tools
Translate service agreements and common customer queries into clear instructions, knowledge base articles and conversation flows
Align AI responses with brand tone of voice and service commitments
Set up escalation rules and handover points to human agents
Test and refine AI interactions across chat, email, WhatsApp and voice channels

Skills

English and Romanian Speaking Support Associate - Part time

Wolt - English · Posted Apr 16, 2026

Open

Remote, Romania
Remote
Part-time · Entry

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Part-time (20 hrs/week) Support Associate speaking Romanian and English fluently providing live chat, phone, and email support.

Responsibilities

Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines

Requirements

High school diploma
Nice to have: Previous work experience in similar role
Nice to have: Multitasking
Nice to have: Comfortable with apps and systems

Skills

Fluent Romanian (C1)Fluent English (C1)Communication skills Patience Empathy

Information Tech Support Specialist

Montage Deer Valley · Posted Nov 5, 2026

Open

Utah, United States
Full-time
1+ years

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Ensure proper computer operation so that end users can accomplish business tasks, including in-person, hands‑on help at the desktop level.

Responsibilities

Field incoming help requests from end users via telephone and e‑mail
Document end user identification information
Track and document the help desk request problem‑solving process
Test fixes to ensure problem has been resolved
Perform post‑resolution follow‑ups

Requirements

Bachelor’s Degree in Computer Science or related degree
Nice to have: VMware virtualization
Nice to have: VDI
Nice to have: CHTP
Nice to have: A+

Skills

diagnostic utilities VMware virtualization VDI anti‑virus software hardware installation software installation file backups

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