As a Customer Success Manager - SMB at Podium, you will be the main point of contact for our SMB clients, orchestrating a seamless onboarding experience and driving their ongoing success.
Compensation
Attractive base + super and commissions package. A generous $650 monthly ‘Benefits & Wellbeing’ allowance.
Responsibilities
Onboard multi-location, conduct training, and ensure the customers are completely connected to service offerings
Strategically maintain and manage a portfolio of customers to maximise product usage and reduce retention risk
Develop deep relationships within your portfolio to understand customer needs and offer value-based solutions using Podium’s range of products and services
Manage onboarding cohorts, ensuring they meet key metrics within established timeframes
Collaborate closely with the Sales team for complete transparency across the customer portfolio
Requirements
Nice to have: Deep understanding of the marketing technology industry
Activist Builder Volunteers passionate about the use of Blockchain and privacy-preserving technology to provide alternate forms of governance that support local communities.
Responsibilities
Co-Steward meet-ups, introduce Logos, and help guide the group on anything technical; development needs, leveraging existing OS resources etc.
Help onboard Circle members to Logos, e.g. running a Logos node, or connecting builders with relevant Logos team members to support integrations
Create space for others to contribute, grow, and take ownership over time.
Project manage the delivery of any technical elements related to winnable issues
Coordinate with core contributors from Logos
Requirements
Background in software development / engineering and/or Computer Science
Spearhead strategic expansion across Europe by building profile, network, and fundraising capacity from the ground up to secure new donor relationships and grow the fundraising portfolio.
Responsibilities
Build a pipeline of donors and high-net-worth individual prospects
Steward high-value relationships to drive renewals and increase giving
Maintain focus on priority European markets across all sectors and donor types
Act as a spokesperson for the organization and for farmers at high-value events and conferences across Europe
The Senior Counsel, Litigation position manages litigation and dispute-related matters involving NYCEDC’s programs, projects, and operations. This role provides practical, solution-oriented advice on litigation strategy and risk, oversees matters from initial claims through final resolution, and works closely with internal stakeholders, outside counsel, the New York City Law Department, and other City agencies to protect NYCEDC’s interests.
Compensation
$140,000—$170,000 USD
Responsibilities
Manage a portfolio of litigation and pre-litigation matters involving NYCEDC, including disputes relating to real estate, contracts, construction, development projects, and other organizational activities.
Develop and implement litigation strategy in coordination with internal stakeholders, outside counsel, and the New York City Law Department, as appropriate, including assessing claims and defenses, potential exposure, and options for resolution.
Oversee and coordinate the work of outside litigation counsel, including case staffing, budgets, legal strategy, work product, and progress toward resolution.
Draft, review, and coordinate the preparation of pleadings, motions, briefs, affidavits, discovery responses, settlement agreements, and other litigation-related documents.
Manage discovery and fact development, including document preservation, litigation holds, electronic discovery, document collection and review, witness interviews, and preparation for depositions and testimony.
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