Responsible for installing, modifying, repairing, and maintaining computer hardware and software systems, network LANs and WANs, and providing technical assistance and training to system users.
Responsibilities
Install, modify, repair, and maintain computer hardware and software systems
Manage network LANs and WANs
Provide technical assistance and training to system users
Maintain system standards and efficiency
Research and recommend innovative and automated approaches for system administration tasks
Requirements
Degree in computer information systems or related field
Support technology infrastructure and end‑user needs across multiple company locations.
Compensation
We select our initial pay range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers.
Responsibilities
Install, configure, monitor, maintain, and troubleshoot PC hardware, software, and connectivity across multiple technology platforms.
Respond to end‑user requests for technical assistance and provide timely updates on issue resolution.
Diagnose and resolve issues related to computers, monitors, printers, software applications, and other technology components.
Provide training and education to users regarding network and PC software.
Support internally developed applications and system enhancements.
Requirements
Associate's degree, bachelor's degree, or equivalent education in Information Technology, Information Systems, PC Support, or a related field.
Nice to have: Microsoft Certified Professional (MCP) certification
Nice to have: Knowledge of barcode systems, EDI (Electronic Data Interchange), and relational databases
Nice to have: Experience with Microsoft Power Platform applications and tools
Seeking a talented VDI systems Administrator to support, administrate, and find new solutions for new and existing VDI environments in support of European Command missions.
Compensation
The proposed salary range for this position is: $82,700 - 173,900 USD
Requirements
Nice to have: ITIL processes
Nice to have: Citrix Certified Professional (CCP-V)
Nice to have: Citrix Certified Professional (CCP-AppDelivery)
Provide end‑user desktop support and server administration for Microsoft, Azure, and Office 365 environments, handling Level 1 and 2 service tickets and escalating issues as needed.
Compensation
ECI offers a competitive compensation package
Responsibilities
Resolve level 1 and 2 support cases and work orders
Set client expectations throughout troubleshooting
Resolve incidents related to Office 365, client/server connectivity, VIP workstation incidents, file restores, remote access, password resets, networked printer issues
Execute system maintenance including patching and upgrades
Provide Active Directory support such as user management and group policy
Requirements
Bachelor’s degree in information technology related field
The role involves supporting, administrating, and finding solutions for VDI environments in support of European Command.
Compensation
The proposed salary range for this position is: $82,700 - 173,900 USD
Responsibilities
Design, deploy, and maintain high-availability CVAD environments, Machine Catalogs, Delivery Groups, and StoreFront.
Configure, manage, and troubleshoot Citrix ADC/NetScaler appliances, gateway settings, load balancing, and secure remote access authentication.
WMS- Endpoint management using Dell Wyse software
Build, update, and troubleshoot Golden Images/Master Images via MCS (Machine Creation Services) or PVS (Provisioning Services); manage user profiles using FSLogix.
Serve as the final escalation point for L2/L3 incidents, perform root cause analysis (RCA), and resolve deep connectivity, latency, or VDA registration issues.
Requirements
Nice to have: ITIL processes
Nice to have: Citrix Certified Professional (CCP-V / CCP-AppDelivery)
Support the installation, operation, maintenance, and continuous improvement of secure IT monitoring infrastructure within a highly regulated and security-sensitive environment.
Locations (5)
Berlin, Germany
Bonn, North Rhine-Westphalia, Germany
Potsdam, Brandenburg, Germany
Neubrandenburg, Mecklenburg-Vorpommern, Germany
Munich, Bavaria, Germany
Compensation
Competitive Compensation: We value our employees and offer an attractive compensation package that reflects your qualifications, experience, and performance.
Das Mindestgehalt auf Basis Vollzeit (38,5 Wochenstunden) beträgt € 3.397,-- brutto pro Monat (14x p. a.), wobei je nach Erfahrung und Qualifikation eine deutliche Überzahlung möglich ist.
Responsibilities
Implementierung, Betrieb und Weiterentwicklung von Microsoft Windows-Server-Systemen, MS-SQL Servern und Virtualisierungslösungen
Sicherstellung eines stabilen IT-Betriebs sowie laufende Optimierung der Serverinfrastruktur (On-Premises & Cloud)
Mitarbeit in innovativen IT-Projekten und aktive Mitgestaltung der Systemlandschaft
Beratung interner Fachbereiche bei IT-technischen Fragestellungen sowie Planung und Umsetzung von Lösungen
Third-Level-Support – Analyse und Behebung komplexer Störungen auf höchster Eskalationsstufe
Deliver remote and on-site technical support to clients, monitor and maintain client systems, administer Windows Server and Office 365 environments, support network protocols, utilize RMM tools, assist in cloud infrastructure support, document procedures, mentor junior staff.
Compensation
Salary: $80,000 annually
Responsibilities
Deliver remote and on-site technical support to clients with professionalism and urgency.
Proactively monitor and maintain client systems to prevent downtime and improve performance.
Collaborate with clients to understand their IT needs and deliver tailored solutions.
Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.
Administer Office 365 environments including user management and email configurations.
Requirements
College degree in IT or related field
Nice to have: Experience in a Managed Service Provider (MSP) environment
Nice to have: Familiarity with RMM tools such as ConnectWise
Nice to have: Cloud experience with platforms like Azure or AWS
Nice to have: College degree in IT or related field and relevant certifications
Lead and support systems administration for the Space Development Agency’s Advanced Fire Control Ground Infrastructure program at Redstone Arsenal, Huntsville, AL.
Responsibilities
Assist the DOC Manager
Deploy, sustain and troubleshoot server operating systems and infrastructure
Administer day‑to‑day sustainment, integrity, security and availability of infrastructure platforms
Perform daily system backups, performance monitoring, capacity analysis and maintain security posture
Manage server racks hosting AFCGI equipment
Requirements
Bachelor's degree
Nice to have: Microsoft 365 Certified Fundamentals
Nice to have: Microsoft Azure Fundamentals
Nice to have: Microsoft Windows Server Hybrid Administrator Associate
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