First point of contact for patients & their families, managing registration, scheduling, and communication to ensure an exceptional experience of care.
Compensation
Sign On Bonus: $2,700 (Terms and Conditions Apply)
Responsibilities
Obtain and verify patient and insurance information and enter it into the registration system
Schedule patient appointments, including return visits, referrals, and diagnostic testing/procedures
Greet patients professionally in person and over the telephone and respond effectively to patients and their families
As a Patient Registration Customer Service Representative, you will be the first friendly face patients meet when they check into the hospital, helping them navigate registration, gathering information, and building trust with patients.
Compensation
the base pay range is $16.00 - $21.10 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Help patients navigate the registration process
Answer questions with confidence, clarity, and compassion
Gather accurate information quickly in a fast-paced environment
Build trust with patients during moments when they may be scared, confused, or overwhelmed
Work across multiple computer systems to register patients efficiently
This position is responsible for performing high-complexity clinical laboratory testing in a managed laboratory environment, following established procedures for specimen handling, test analysis, results reporting, and recordkeeping.
Compensation
$50.00–$55.00 / Hour (USD)
Responsibilities
Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results
Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens
Analyze specimens using approved testing procedures
Review and release test results
Follow CLIA, HIPAA, OSHA, and safety guidelines
Requirements
BS in Medical Technology preferred
BS/BA in Chemistry or Biology
Associates degree in a Laboratory Science or Medical Technology
Qualified as a Technologist under 42 CFR 493.1433
Nice to have: 1 year of clinical experience (high complexity testing)
Customer Service Representative - Patient Registration
Compensation
For this US-based position, the base pay range is $16.00 - $21.10 per hour .
Responsibilities
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
Provide exceptional customer service and assist patients and families with the check-in process
Locations (2)
Florida, United States
Middleburg, Florida, United States
Compensation
For this US-based position, the base pay range is $16.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
Customer Service Representative - Part Time As Needed Patient Registration
Provide exceptional customer service and assist patients and families with the check‑in process, working across multiple computer systems to register patients efficiently.
Compensation
For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check‑in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast‑paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co‑pays and provide cost estimates when applicable
Provide exceptional customer service while supporting outpatient scheduling and hospital registration operations, ensuring accurate, compliant, and patient-centered experiences.
Locations (2)
Warrenton, Virginia, United States
Virginia, United States
Compensation
For this US-based position, the base pay range is $16.79 - $20.98 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check-in process
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration
Build trust with patients during moments of illness or anxiety
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates
Requirements
Part Time As Needed Patient Registration Customer Service Representative
At R1, you’ll be part of a mission‑driven team that blends advanced technology with real‑world service to create exceptional patient experiences.
Compensation
For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check‑in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast‑paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co‑pays and provide cost estimates when applicable
Requirements
High School Diploma or GED
Nice to have: Experience with patient access, medical registration, insurance verification, or front desk