Provides strategic and operational leadership for Zayo’s long-haul field organization.
Compensation
Estimated base salary range: $117,000 - $180,000 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Responsibilities
Develop and execute the long-haul technician operating strategy
Lead eight managers and 100+ technicians, establishing consistent operating standards
Drive scalable operating models, standardized processes, and technology adoption
Evaluate network growth, construction activity, and infrastructure risk
Establish strategies for route patrol, construction monitoring, damage prevention
Requirements
Bachelor's degree in Telecommunications
Bachelor's degree in Engineering
Bachelor's degree in Business
Bachelor's degree in Management
Nice to have: Familiarity with fiber testing equipment
Lead a geographically dispersed team to protect and maintain Zayo’s long-haul fiber network.
Compensation
Estimated base salary range: $71,800 - $110,400 USD/annually.
Responsibilities
Oversee long-haul route patrol, damage prevention, construction monitoring, and approved secondary technical activities at ILA, POP, and other network locations.
Prioritize resources based on network risk, construction activity, customer impact, and route coverage requirements.
Ensure technical activities, including preventive maintenance, fiber testing, alarm investigation, and facility inspections, are performed by trained and authorized employees.
Identify opportunities to leverage geographically positioned technicians to improve response times, reduce unnecessary dispatches, and increase operational efficiency.
Standardize workflows, strengthen documentation, and implement systems that improve patrol management, locate audits, and network maintenance.
Requirements
Bachelor’s degree in Telecommunications, Engineering, Business, Management, or a related field
Assist in designing, implementing, and maintaining the organisation’s network infrastructure, working closely with senior engineers to troubleshoot issues, optimise performance, and ensure seamless connectivity.
Responsibilities
Assist in configuring routers, switches, firewalls, and other network devices.
Monitor network performance, identify bottlenecks, and troubleshoot connectivity issues.
Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems.
Maintain accurate network documentation, including diagrams, configurations, and procedures.
Work with cross-functional teams to support network-related projects.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
A CCIE-certified Network Architect to deliver advanced network architecture, engineering, and operational support services, operating at both strategic architecture and hands-on engineering levels.
Responsibilities
Support daily network operations to maintain uptime, performance, and operational continuity.
Perform L2/L3 troubleshooting across routing, switching, and production Cisco environments (IOS, IOS-XE, IOS-XR).
Handle routing protocol redistribution, configuration updates, and change management.
Support network patching, upgrades, migrations, and lifecycle operations.
Conduct root cause analysis (RCA) and provide network optimization recommendations.
Design and deliver high‑quality fibre network designs, cost estimates and technical documentation while ensuring compliance with engineering standards and Safety in Design principles.
Responsibilities
Design end‑to‑end fibre routes for new customer services, network expansions and strategic projects.
Develop fibre network solutions and cost estimates that enable accurate customer quoting and commercial decision‑making.
Monitor network capacity and utilisation, identifying upgrade, augmentation and rearrangement requirements to maintain network performance.
Produce and maintain high‑quality design documentation, including plans, drawings, work orders, scopes of work and as‑built records.
Apply Safety in Design principles, engineering standards and regulatory requirements across all design activities.
Requirements
Bachelor's degree in Engineering, Telecommunications or a related discipline
Nice to have: experience in complex carrier, wholesale or critical infrastructure fibre networks
Nice to have: proficient GIS and CAD skills
Nice to have: Safety in Design and infrastructure compliance experience
Nice to have: proven experience supporting preventative maintenance and network lifecycle programs
Lead the installation, configuration, commissioning, troubleshooting, and technical support of communication and networking systems used in electrical substations and power generation facilities.
Responsibilities
Lead the installation, configuration, testing, commissioning, and troubleshooting of NETCOM systems and communication networks.
Configure and troubleshoot industrial Ethernet networks, switches, routers, firewalls, serial communication, fiber optics, and communication gateways.
Support communication systems associated with SCADA, Protection & Control, RTU, PLC, HMI, IEDs, and substation automation systems.
Perform communication testing and verify connectivity between protection, control, monitoring, and remote systems.
Troubleshoot complex communication failures and perform Root Cause Analysis (RCA).
Requirements
Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, Automation, or equivalent experience