Lead and manage critical environment operations for Microsoft’s cloud infrastructure, ensuring safety, compliance, and optimal performance across global datacenters.
Compensation
Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $140,200 - $284,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $185,600 - $312,000 per year.
Responsibilities
Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Setting up and configuring alarm systems (fire, intrusion, access control, and surveillance cameras) in residential, commercial, and government buildings.
Diagnosing and resolving malfunctions in alarm systems, including hardware, software, and networking issues.
Conducting routine inspections, testing components, and performing preventative maintenance to ensure optimal system performance and compliance with safety standards.
Maintaining accurate records of installations, maintenance, repairs, and service calls.
Ensuring all installations and repairs adhere to industry standards and regulations.
Requirements
Highschool Diploma/GED required
Nice to have: Certified Alarm Technician (CAT)
Nice to have: Certified Fire Alarm Technician (CFAT)
This position acts as the primary point of contact for POET bioprocessing facility team members’ information technology needs in an assigned geographic region, providing onsite and remote IT support.
Responsibilities
Troubleshoot and repair computer software and hardware such as desktops, laptops, telephones, printers, mobile tablets, video surveillance systems and video conferencing equipment.
Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets.
Requisition, inventory, configure, install, maintain, repair, upgrade secure and dispose of team member personal computing devices.
Interacting with technical support team members from external organizations to troubleshoot and repair hardware, software and telecommunications systems.
Escalate server, network, compatibility and design issues to the appropriate team member.
Requirements
Information Technology degree in a technical field
Provide on‑site and field support for U.S. Navy interior communications systems and networks on DDG‑51 Class Destroyers, including installation, testing, troubleshooting, repair, and maintenance.
Responsibilities
Install and maintain U.S. Navy interior communications systems and networks
Provide on‑site and field support to the DDG 51 Class Destroyers
Work under an experienced waterfront Field Engineer on installs
Assemble, rework, and test high reliability assemblies
Interface with project and manufacturing engineers to resolve hardware problems
Requirements
Bachelor of Science Degree in Computer Science
Bachelor of Science Degree in Electrical Engineering
Bachelor of Science Degree in Computer Engineering
Nice to have: Arleigh Burke DDG 51 Class Destroyers
Supports Crestron's Sales organization by assisting Dealers, Consultants, Specifiers, and internal Sales teams in the development of audiovisual system solutions across commercial and residential markets.
Responsibilities
Develop system design proposals and quotations for small- to medium-scale projects
Provide pre-sales technical support to Dealers, Consultants, and internal Sales teams, primarily via phone, chat and email
Review technical input and deliverables from internal sources to support project completeness and accuracy
Collaborate with Sales teams and customers to ensure alignment with project requirements and customer expectations
Requirements
Bachelor’s degree in Engineering or a related technical field