A dual-ownership role focused on designing and operationalizing the infrastructure that powers the go-to-market organization. The role sits at the intersection of strategy, systems, analytics, and execution to enable revenue teams with greater clarity, efficiency, and accountability.
Compensation
The salary range for this position is: $130,300 - $242,100 Annual
Responsibilities
Design and evolve the go-to-market operational model, including ICP definition, market segmentation, competitive positioning, and GTM motion design.
Operationalize territory assignments, account routing rules, and pipeline hygiene cadences directly in CRM.
Translate executive business objectives into specific operational blueprints, processes, and measurable execution plans.
Lead the development of an AI-first GTM operating model.
Evaluate, recommend, and implement AI-native GTM tools for pipeline intelligence, lead scoring, forecasting, and conversation analytics.
Requirements
Bachelor’s degree or equivalent combination of education and practical experience
Nice to have: Salesforce Administrator certification
Hiring a Patient Success Advocate to deliver comprehensive support to patients and partners participating in the Cadence remote monitoring program. Includes handling inquiries, administrative assistance to clinicians, and executing engagement initiatives.
Compensation
The anticipated OTE range for this role is $23 - $25 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package.
Responsibilities
Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner.
Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage.
Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed.
Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently.
Execute patient engagement and retention initiatives across the Cadence remote monitoring program.
Requirements
Nice to have: Zendesk
Nice to have: Remote patient monitoring support experience
Support business development activities, market research, partnership exploration, and data-driven strategy for Carousell Group’s e-commerce platforms.
Responsibilities
Conduct market and competitor research using data and AI-driven tools
Support exploration of new business opportunities and partnerships
Assist in analyzing sales, supply, and customer data
Help optimize product listings, promotions, and campaigns using AI-assisted platforms
Collaborate with cross-functional teams to enhance customer experience and operational efficiency