Lead the U.S. Field Reimbursement team, manage reimbursement strategy, support internal and external customers, and drive cross‑functional initiatives to improve patient access.
Compensation
$180,000—$240,000 USD
Responsibilities
Lead, coach, and develop a team of 7-9 Field Reimbursement Specialists
Serve as senior subject matter expert for coding, coverage, and payment
Direct field reimbursement support and complex reimbursement escalations
Develop and maintain reimbursement tools, resources, and educational materials
Partner with Sales, Market Access, Clinical Affairs, and other functions
Requirements
Bachelor's degree in business, science, healthcare administration, or related field
Nice to have: implantable medical device experience
Nice to have: experience leading geographically dispersed field teams
Nice to have: experience developing reimbursement and coverage strategies
Provide exceptional customer service and assist patients and families with the check‑in process, registering patients efficiently across multiple computer systems.
Compensation
For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check‑in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast‑paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co‑pays and provide cost estimates when applicable
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Compensation
For this US-based position, the base pay range is $16.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
Responsibilities
Gathers information from patient and enters into appropriate database
Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures
Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources
Coordinates and communicates schedules
Assists with coordination of activities related to insurance pre-certification/authorization
Requirements
High school diploma/GED or 10 years of work experience
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