The Part-Time Patient Access Specialist functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice.
Locations (3)
Walnut Creek, California, United States
Pleasanton, California, United States
Brentwood, California, United States
Compensation
competitive base pay, a full and comprehensive benefit program, performance rewards
Responsibilities
Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage
Utilizes approved scripting when contacting payers directly
Obtains referral, authorization and pre-certification information and documents this information in system
Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
Trains staff on computer systems, new processes, payer updates and assigned reporting
Manage scheduling, pre-certification, and referral processes for specialty facilities and procedures, ensuring timely patient care and accurate documentation.
Responsibilities
Schedule inpatient/outpatient tests, procedures, and appointments as directed by provider
Accurately complete all forms required for referrals and pre-certifications
Obtain authorizations from patient’s insurance and add to electronic health record
Maintain accurate testing, referral, and appointment logs with follow-up verification
Coordinate date, time, and location of procedure/appointment with patient, facility, and provider
Requirements
High school diploma or GED
Bachelor’s degree in a directly related field (preferred)
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers and may also contact patients who have received a specialty referral.
Responsibilities
Responds to a high-volume of incoming telephone calls
Provides complete and accurate exam related information to patients
Maintains productivity within benchmark levels
Coordinates patient itineraries
Educates patients on medical records and documentation
Requirements
High School Graduate or GED
College coursework completed towards an Associate’s or Bachelor’s Degree
Responsible for front office management, patient registration, billing, coding, insurance claims, and financial collections in a Maternal Fetal Medicine practice.
Locations (2)
Richland, South Carolina, United States
Columbia, South Carolina, United States
Responsibilities
Complete patient registration and pre-certification
Capture and code charges accurately
Post payments and balance with computer reports
Manage insurance claims and patient forms
Process unpaid accounts and contact payers
Requirements
High School Diploma or equivalent
Nice to have: Associate's Degree in technical specialty program
Nice to have: multi-specialty group practice experience
Nice to have: basic understanding of ICD-9 and CPT coding
Creates patient accounts accurately and timely, ensuring patient demographics and account information are appropriate for the patient account type.
Locations (2)
Naperville, Illinois, United States
Aurora, Illinois, United States
Compensation
$17.14 - $27.42
Responsibilities
Creates patient accounts accurately and timely
Ensures all financial assessments are clear, updated, and thorough to expedite billing of patient accounts
Monitors email inbox, faxes, and responds to phone calls, researching questions, patient account requests, pre-certification issues, and other related documentation within defined time frames
Screens patients who may be Medicaid eligible and directs them or their family members to proper agencies to acquire Medicaid and/or charity
Obtains medical records or other required documentation to assure timely payment of the account
Responsible for scheduling all aspects of patient care, including registration, referrals, procedures, surgeries, and managing patient financial account services such as benefit assessment, insurance verification, pre-certification, pre-authorizations, and referral management.
Responsibilities
Schedule patient care activities
Manage patient financial account services
Document and upload patient information to EPIC
Coordinate insurance verification and pre-certification processes
Part-Time Patient Access SpecialistNewUnitedHealth Group · Walnut Creek, US+2 more
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