Senior Network Engineer - Access and Edge
Mobility Global, Inc. (formerly S&P Global Mobility / R.L. Polk & Co.) · Remote, USRemote · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Senior
Sr. Technical Support Engineer, SASE
Palo Alto Networks · Tokyo, JapanHybrid · Full-time · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Full-time · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Full-time · Senior
Senior Technical Support Engineer
Palo Alto Networks · Bangalore, IndiaOn-site · Senior
Technical Support Engineer
Palo Alto Networks · Remote, IndiaRemote
Sr. Customer Success Engineer, Prisma Access
Palo Alto Networks · Remote, ItalyRemote · Full-time · Senior
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Mobility Global, Inc. (formerly S&P Global Mobility / R.L. Polk & Co.) · Posted Jul 1, 2026
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Senior Network Engineer - Access and Edge
Manage and operate a large-scale remote access VPN environment for a distributed workforce. Administer on-premises firewalls (Fortinet and Palo Alto) across campus and data center locations, including policy management and rule lifecycle. Administer Cisco ISE. Deploy and manage Guardicore micro-segmentation to enforce workload-level security policies in the data center. Operate Zscaler (ZIA, ZPA) for secure internet access and zero-trust private application connectivity. Nice to have: Palo Alto Nice to have: Prisma Nice to have: Python Nice to have: Ansible Nice to have: zero-trust network access principles Palo Alto Networks · Posted Jan 27, 2026
Provide technical support to customers and partners, handling escalations, troubleshooting, and root cause analysis for complex cybersecurity issues.
Provide Technical Support to customers and partners Handle escalations from front line and Tier 2 teams Provide configurations, troubleshooting, and best practices Manage support cases Provide fault isolation and root cause analysis Nice to have: More than 3 years of customer-facing technical support experience Nice to have: Experience with Windows , Linux and MAC OS is a plus Nice to have: Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Nice to have: Willing to work in flexible and varying shift times including weekends and evenings is a plus Nice to have: Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus Palo Alto Networks · Posted Jan 27, 2026
Provide Tier 3 technical support for escalations, manage support cases, perform root cause analysis, collaborate with engineering, develop documentation, lead training, maintain operational readiness.
Provide Tier 3 technical support for escalations Deliver expert guidance on configurations, troubleshooting, and best practices Manage the entire lifecycle of support cases Perform in-depth fault isolation and root cause analysis Proactively collaborate with engineering and product teams Bachelor's degree in Computer Science, Information Technology, or a related technical field Nice to have: Windows Nice to have: Linux Nice to have: macOS Nice to have: competitor products familiarity Palo Alto Networks · Posted Sep 8, 2026
Senior Technical Support Engineer focused on SASE, providing complex post-sales support, troubleshooting, and root cause analysis for customers and partners.
Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Nice to have: Cisco Nice to have: Checkpoint Nice to have: Juniper (Netscreen) Nice to have: Fortinet Palo Alto Networks · Posted Jan 27, 2026
Provide technical support to customers and partners, handling escalations, troubleshooting, and root cause analysis.
Provide Technical Support to customers and partners Handle escalations from front line and Tier 2 teams Provide configurations, troubleshooting, and best practices Manage support cases Perform fault isolation and root cause analysis Nice to have: More than 5 years of customer-facing technical support experience Nice to have: Experience with networking technologies Nice to have: Experience with Firewall Central Management Systems Nice to have: Experience with multi-factor authentication security system Nice to have: Working knowledge of Security services Palo Alto Networks · Posted Jan 27, 2026
Provide technical support to customers and partners, handling escalations, troubleshooting, and root cause analysis.
Provide Technical Support to customers and partners Handle escalations from front line and Tier 2 teams Provide configurations, troubleshooting, and best practices Manage support cases Perform fault isolation and root cause analysis Palo Alto Networks · Posted Jan 29, 2026
Provide Tier 3 technical support, troubleshooting, and documentation for Palo Alto Networks customers.
Provide Tier 3 technical support for escalations Deliver expert guidance on configurations, troubleshooting, and best practices Manage the entire lifecycle of support cases Perform fault isolation and root cause analysis Collaborate with engineering and product teams Bachelor's degree in Computer Science, Information Technology, or a related technical field Nice to have: competitor products Cisco Checkpoint Juniper Fortinet Nice to have: PCNSA Nice to have: PCNSe Nice to have: CISSP Palo Alto Networks · Posted Jan 29, 2026
Provide technical support to customers and partners, handling escalations, troubleshooting, and root cause analysis for complex post‑sales concerns.
Provide Technical Support to customers and partners Handle escalations from front line and Tier 2 teams Provide configurations, troubleshooting, and best practices Manage support cases and ensure timely resolution Perform fault isolation and root cause analysis Palo Alto Networks · Posted Jan 24, 2026
Provide technical support to customers and partners, handling escalations, troubleshooting, and root cause analysis.
Provide Technical Support to customers and partners Handle escalations from front line and Tier 2 teams Provide configurations, troubleshooting, and best practices Manage support cases and ensure timely resolution Perform fault isolation and root cause analysis Palo Alto Networks · Posted Nov 9, 2026
Lead technical support and implementation for Palo Alto Networks SASE solutions, acting as primary customer contact and driving adoption, integration, and issue resolution.
Guide customers through adoption and integration of SASE products Provide real‑time technical support and strategy Coordinate with engineering teams to resolve escalations Advise on Cloud Security Change Management and governance Build risk mitigation plans with account teams BS/MS in Computer Science, Electrical Engineering, Computer Engineering or related technical field