Zuverlässiger technischer Ansprechpartner, der Kunden durch gezielte Entstörung und präzise Dokumentation von Servicefällen unterstützt, sowohl remote als auch vor Ort.
Responsibilities
Kundenbetreuung im technischen Außendienst
Fehlersuche, Prüfung und Entstörung von Geräten und IT-Systemen in Rechenzentren
Erstellung einer detaillierten technischen Analyse im 1st bis 2nd Level Niveau
Kommunikation mit den technischen Ansprechpartnern des Kunden
Detaillierte Dokumentation der durchgeführten Tätigkeiten im Sales Force und in der Field Service App
Le spécialiste en ingénierie commerciale (Sales Engineering Specialist) soutient le processus de vente en apportant une expertise technique et en aidant les clients à comprendre comment les produits répondent à leurs besoins. Ce poste fait le lien entre l’ingénierie et les ventes, afin de garantir la pertinence technique des solutions proposées ainsi qu’un haut niveau de satisfaction client.
Responsibilities
Développer et entretenir des relations solides avec les clients existants et potentiels.
Identifier les besoins des clients et proposer des solutions techniques adaptées issues de notre portefeuille de produits et services.
Préparer et présenter des offres commerciales détaillées, incluant des aspects techniques, financiers et de délais.
Négocier les contrats et assurer le suivi des ventes jusqu'à la conclusion.
Collaborer étroitement avec les équipes techniques, d'ingénierie et de production pour garantir la faisabilité et la bonne exécution des projets.
Requirements
Diplôme d'ingénieur (Bac+5) dans un domaine technique pertinent (mécanique, eau, environnement, etc.)
Nice to have: Connaissance en pompes
Nice to have: Connaissance en agitateurs
Nice to have: Connaissance en équipements rotatifs
Provide service to patients with implanted Neuromodulation devices within a contact center setting, supporting the Sales Team with service needs related to implanted patients.
Compensation
The anticipated hourly base pay range for this full time position working at this location will be $24.50-25.50/hour, plus variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements)
Responsibilities
Service patients experiencing issues by taking calls and leveraging technical knowledge and patient focused communication to troubleshoot and resolve issues.
Assist patients with general and labeling inquiries for Neuromodulation products.
Perform intake agent activities for complaints regarding Neuromodulation devices and therapy received through troubleshooting calls, general and labeling inquiries, and all other contact modes.
Ensure compliance with regulatory requirements for complaints by documenting them in GCMS Trackwise quality management system.
Perform documentation of call interactions into Sales Force to enable visibility to all service contact events.
Requirements
Associate Degree
High School GED
Nice to have: contact center experience
Nice to have: hospital or medical field support experience
Support Merchandisers and Order Writers across the territory, ensuring brand execution and customer service in stores.
Compensation
The base salary range for this position is $40,600 to $55,825; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
Sales Consultant Spine for the Southern part of the Netherlands, responsible for territory ownership, account management, and driving sales growth for DePuy Synthes orthopaedic products.
Compensation
The anticipated base pay range for this position is:
€56,000.00 - €89,815.00
Responsibilities
Takes full ownership of the territory and assigned accounts and meets defined targets for profitable sales volume and strategic objectives.
Establishes productive, professional relationships with the Key customers including Orthopaedic Surgeons, Neurosurgeons and Trauma surgeons, nurses, operating management, professional associations and purchase departments.
Coordinates the involvement of all internal partners, including customer service, supply chain, marketing & strategic capabilities to meet account performance objectives and customers’ expectations.
Actively assesses, clarifies, and validates customer needs on an ongoing basis in order to identify actionable insights to enhance results and accelerate conversions.
Translates insights into actions that challenge the status quo and that reinforce our competitive advantage.
Requirements
Master’s degree in (para)medical, economics, management or equal by experience
The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand, crafting a complete and personalized Golden total look for the clients, and fostering enduring relationships.
Compensation
Salary Range: 26.000€ - 30.000€ RAL; 4° livello CCNL Commercio
Responsibilities
Assist customers in expressing their personality through ideal dream looks
Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers
Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
Responsible for creating and implementing timely regional product range development plans for respective product line/s to achieve defined KPI targets derived from business/ customer requirements in IAM and OES.
Responsibilities
Creating and implementing timely regional product range development plans for respective product line/s to achieve defined KPI targets
Responsible for NPIs (New Product Introduction), responsible for G2M strategy, Service Readiness support and sales readiness (price, stock, AM portal, Xrefs, MarCom)
Pro-actively screen the portfolio, identify exclusivity & roadblock and release OE conversion products when no projects are needed
Ensure that product master data are up to date internally and externally
Responsible for change management (PLM, DCN, ECN, SCN) in respective portfolio
Requirements
Bachelor of Science degree in business, engineering or related
The Kelly BPO Supervisor Operations/Working Lead is accountable for overall account management, SOW responsibilities, planning, coordinating, and supervising program employees.
Compensation
The annual base pay for this position is listed below. $61,575.00 - $82,100.00
Responsibilities
Overall account management and SOW responsibilities
Planning, coordinating, and supervising program employees
Providing guidance and direction to employees in resolving daily problems, interfacing with the customer and Senior Operations Manager/Director
Estimating personnel needs and assigning work based on schedules
Familiarizing employees with organization procedures, rules, and regulations
The estimated annual salary range for this role is $90,000 - $95,000 base. This role will include a Sales Incentive Bonus paid quarterly aligned to meeting defined sales goals.
Responsibilities
Use discipline and engineering knowledge of machinery to represent products
Develop relationships with key customers within the West Region of the US
Patient Care Specialist INewBoston Scientific · Remote, US
Europe Regional Product Manager (m/f/d)ZF Group · Wroclaw, Poland