Senior Salesforce Field Service Developer with strong technical and implementation experience to design and deliver enterprise Field Service solutions.
Responsibilities
Design, configure, and develop Salesforce Field Service solutions.
Configure Work Orders, Service Appointments, Service Resources, Skills, Territories, and Operating Hours.
Implement scheduling, dispatching, routing, and optimization solutions.
Configure and customize Field Service mobile capabilities.
Develop custom functionality using Apex, LWC, Flows, SOQL, and Salesforce APIs.
Requirements
Nice to have: Salesforce Certified Platform Developer
Nice to have: Salesforce Certified Agentforce Field Service and Operations Consultant
Nice to have: Advanced Field Service Accredited Professional
Nice to have: Salesforce Certified Agentforce Service Consultant
Nice to have: Salesforce Certified Platform Developer II
Provide L2/L3 technical support for Salesforce incidents and service requests, diagnose and resolve application defects, and continuously improve the platform through configuration, code changes, and documentation.
Responsibilities
Take part in Knowledge Transfer with incumbent Salesforce subject matter experts
Review Apex, LWC, Flow, configuration and integration components
Provide L2/L3 technical support for Salesforce incidents and service requests
Diagnose and resolve application defects and production issues
Find root causes of recurring or complex technical problems
Lead design and implementation of Field Service Management solutions for utilities and energy clients, building and mentoring a high‑performing technical team.
Compensation
$165,000.00 - $185,000.00 + bonus potential
Responsibilities
Lead design of comprehensive FSM solutions
Develop architectural blueprints
Ensure scalability and security
Provide technical guidance during implementation
Collaborate with cross‑functional teams
Requirements
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
Generate net new revenue in industry areas agreed with the CEO, owning the full sales lifecycle from prospecting through to negotiation and close.
Bring established presence and credibility within your industry, and use it to open doors at organisations that would benefit from the technical services Phoenix delivers.
Work alongside the VP leading our Health & Life Sciences division to extend our existing inroads in that sector into new accounts.
Leverage your personal network and industry standing to generate qualified pipeline, complementing our Director of Strategic Partnerships' focus on existing accounts.
Work collaboratively with our solution architects and delivery leaders to shape compelling, value-led proposals that pair your industry insight with our technical delivery.
Skills
P
SF Solution Architect with Field Service Experience (UK-Ireland Based)
Lead the design and delivery of client solutions across Salesforce, with a focus on field service solutions, in a remote UK‑based consulting environment.
Responsibilities
Lead solution design and technical architecture across Salesforce, client engagements
Translate client business requirements into scalable, well‑architected technical solutions
Design and oversee field service solutions specifically, drawing on hands‑on field service implementation experience
Act as the primary technical point of contact for clients throughout the engagement lifecycle
Attend client sites as needed for discovery workshops, solution walkthroughs, and go‑lives
Central point of coordination between customers, mobile service engineers, and internal support teams to plan, process, and invoice aftermarket service work.
Responsibilities
Create and manage service and parts orders through SAP
Coordinate parts deliveries to engineers and customers
Process engineer service documentation and invoicing
Monitor and manage WIP to support departmental targets
Maintain service and maintenance records for KPI reporting
Lead Consultant, Salesforce Leankor Developer role for a technical expert to extend and optimize Salesforce managed packages and build custom layers atop complex third-party applications.
Responsibilities
Lead the technical strategy for implementing and extending high-scale managed packages.
Architect custom visual workflows and project management extensions within Leankor.
Develop high-performance Apex (Triggers, Controllers, Batch) and Lightning Web Components (LWC).
Strategize and execute complex package version updates, performing impact analysis.
Maintain strict adherence to Salesforce best practices regarding Namespace Prefixes.
Lead product strategy and delivery for Salesforce Service Cloud and Field Service solutions in the power generation and heavy industrial sector.
Responsibilities
Lead configuration, development, and optimization of the application for case management, work order lifecycle, scheduling technician workflows, service contracts, and quality management
Define and maintain product vision, roadmap, and release strategy aligned to Kizuna program objectives
Ensure Salesforce implementations adhere to governance standards and security best practices
Participate in architecture review boards and technology steering committees
Maintain documentation of product decisions, requirements, and configuration standards
Requirements
Bachelor’s degree in business, Computer Science, Information Systems, Engineering or related field
Nice to have: Salesforce Administrator
Nice to have: Service Cloud accreditation
Nice to have: Field Service Management accreditation
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