Design, implement, and troubleshoot voice and data communications systems for all locations, focusing on enterprise VoIP and cloud-based collaboration environments.
Locations (2)
Birmingham, Alabama, United States
Irondale, Alabama, United States
Responsibilities
Design and implement voice modernization strategy
Voice network monitoring & reporting (QoS)
Provide 3rd level network support & problem resolution
Provide network architecture planning, design and implementation
Interact with other corporate teams for enterprise level projects
Perform diagnostics and repairs on electronic modules, including soldering SMT components, documenting findings, and updating software per United Radio procedures.
Responsibilities
Diagnose and repair electronic units using multimeter, oscilloscope, and test equipment
Solder SMT chip components
Document findings and report to manufacturers
Perform clerical duties related to repairs
Update software on units
Requirements
High school diploma or GED
Two-year degree or training in electronic technology or equivalent experience
Lead and manage the daily operations of a patient accounting application support team, ensuring timely resolution of issues, coordinating updates, and driving continuous improvement.
Compensation
US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.
Responsibilities
Assign work, monitor support queues, set priorities, and ensure timely resolution of patient accounting application issues
Provide hands‑on support: troubleshoot problems, review configurations, and resolve escalated incidents
Manage team performance: set expectations, provide feedback, address performance gaps, and develop employee skills
Oversee application changes: coordinate updates, upgrades, configuration changes, and testing with hospital users and Oracle teams
Lead issue investigations: review root cause analysis, confirm corrective actions, and address recurring application and workflow problems
Support Oracle Health Patient Accounting and resolve application issues for hospital users.
Compensation
US: Hiring Range in USD from $24.04 to $50.43 per hour; from: $50,000 to $104,900 per annum.
Responsibilities
Provide proactive and reactive application support for Oracle Health Patient Accounting
Troubleshoot and resolve incidents, investigate application and workflow issues, document solutions
Assist with configuration and updates, perform routine application configuration, software updates, upgrades, and validation activities
Improve workflows and documentation, identify opportunities to streamline processes and maintain clear technical documentation
Partner with and educate hospital users, participate in customer meetings, communicate technical recommendations and guide users on application features and best practices
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