Provides advanced technical and operational support for customer infrastructure, focusing on enterprise networking, switching, routing, and firewalls, with Linux and server troubleshooting skills.
Responsibilities
Investigate and resolve complex network and infrastructure incidents, restoring services within agreed SLAs
Manage RMA operations to ensure the project is maintaining the spares inventory quantity required.
Prepare and deployment shipments quickly for events at all sites.
Maintain inventory of the project owned components and keep a detailed record.
Suggest and implement process improvement features to ensure material is being tracked efficiently, shipments are delivered in a timely manner, and RMAs are returned in a specified timeline.
Requirements
Bachelor’s degree in information technology, operations, business or a relevant field
Senior level Systems Analyst supporting Epic Research application and clinical research teams at CHOP, providing advanced system configuration, maintenance, and mentorship.
Compensation
$101,300.00 - $129,100.00 Annually
Responsibilities
Provide advanced system configuration and maintenance for Epic Research application
Recommend design enhancements and changes for complex systems
Mentor and lead teams
Gather requirements, develop specifications, and prepare documentation
Develop, validate, and execute comprehensive test plans
Requirements
Bachelor's Degree
Nice to have: Epic Research Clinical certification
Nice to have: EpicCare Ambulatory certification
Nice to have: OnCore Clinical Trial Management System
Provide procedural, administrative, and specialized operational support across functions such as administration, finance and budget, people and culture, supply and procurement, and information and communications technology (ICT).
Responsibilities
Deliver first and second-level ICT support
Manage lifecycle of assigned ICT incidents
Maintain ICT inventory and documentation
Ensure timely updates to systems, software, and hardware
Perform installation, upgrade, configuration, and routine maintenance of ICT equipment
Requirements
Completion of Secondary education
Formal training in Computer Science, Information Systems, Telecommunications, Engineering
Nice to have: Knowledge of another official UN language
Nice to have: Relevant administrative experience in supply chain management
Nice to have: ITIL Foundation Certificate or equivalent
Senior Systems Engineer supporting the development of single axis solar trackers and other solar power plant equipment.
Responsibilities
Communicate with the Product Management team to understand the product needs and translate them into engineering requirements and design solutions.
Perform system architecture design, including functional block diagrams and interface definitions.
Develop and manage system level requirements from definition to implementation and verification.
Drive all engineering disciplines and work closely with manufacturing teams through the development cycle to bring the product from concept to mass production.
Create and implement test plans to bring up, debug, and validate designs to meet functional and performance goals with a focus on safety and reliability.
Requirements
BS or MS or PhD in Mechanical Engineering, Aerospace Engineering, System Engineering or equivalent
Nice to have: 2+ years’ experience in Systems Engineering
Support, maintain, and integrate MCS applications within a smart factory environment, coordinating with IT and business stakeholders to ensure seamless operation of manufacturing systems.
Compensation
Salary Range: $71,000 – $110,000 annually (DOE)
Responsibilities
Maintain and support MCS applications
Analyze business and system requirements
Gather, document, and obtain stakeholder approval for system requirements
Develop, maintain, and enhance interfaces between MCS and MES
Epic Research Systems AnalystNewChildren’s Hospital of Philadelphia · Philadelphia, US
Operations Associate (Information and Communications Technology , Supply and Procurement)NewUNICEF · Astana, Kazakhstan
IT Support SpecialistTEKsystems · Springboro, US
IT SupervisorAPG eCommerce · Guangzhou, China