As a Help Desk Technician, you're the go-to pro for keeping our technology smooth and reliable across the entire property. From the casino floor to hotel operations and entertainment venues, you make sure desktops, audio/visual set ups, and communication systems are always ready to perform.
Responsibilities
Builds, moves, installs, inventories, repairs, and performs preventive maintenance of computer hardware, software, audio/visual equipment, telecommunications devices, enterprise systems, and peripheral components.
Provisions and de-provisions users as required for new hires, terminations, and transfers.
Sets-up, conducts, and breaks-down audio/visual productions for internal and external events.
Assists, monitors, and documents 3rd party support providers performing on-site or remote support.
Installs and maintains low voltage cabling and associated plant.
Requirements
Associate's Degree in Information Technology or a related field
Nice to have: Two years of technical support experience in an enterprise environment
Nice to have: Knowledge of audio/visual and telecommunications
Nice to have: experience in a casino IT environment
Support day-to-day administration of our Learning Management System, including course setup, enrollments, user management, learning paths, and troubleshooting.
Responsibilities
Support day-to-day administration of our Learning Management System, including course setup, enrollments, user management, learning paths, and troubleshooting.
Manage courses and learning programs for multiple audiences, such as employees, customers, partners, and technical and non-technical roles, using audience-based access, visibility, and assignment rules.
Assist with data governance practices for learning data, including data quality checks, audits, retention, and consistent definitions across systems.
Build and maintain reports and dashboards on completions, engagement, compliance, and program effectiveness.
Partner with instructional designers, program managers, and business stakeholders to keep content organized, current, and aligned with audience needs.
The Workday HCM Administrator (Admin level) supports the day-to-day administration, configuration, security, and ongoing optimization of the Workday platform across core HCM and the following modules: Payroll, Benefits, Time Tracking, Recruiting, Advanced Compensation, Talent Optimization, Messaging, and Peakon.
Compensation
Competitive salary commensurate with experience
Responsibilities
Administer and configure Workday HCM and module functionality
Maintain Workday security and support user provisioning
Support Payroll and Time Tracking operations
Support Benefits administration activities
Support Recruiting processes and configuration
Requirements
Bachelor’s degree in HR, Information Systems, Business, or a related field (or equivalent practical experience)
Nice to have: Workday certification (e.g., Workday Pro)
Responsible for internal and external system audits, user provisioning, compliance with PCI, gaming, and SOX regulations, and maintaining security posture for the company.
Responsibilities
Maintain intimate knowledge of gaming regulations and internal controls
Perform internal/external system audits per policy and procedures
Perform proactive system audits to identify and resolve problems
Perform user provisioning and terminations
Conduct random PC security audits to ensure all security products are operating per approved policies
Support Engineer / Administrator for OKTA Identity Governance & Administration (IGA) platform, providing L4/L3 managed services support, user lifecycle management, incident and problem management, access governance, and platform maintenance.
Responsibilities
Manage and support Joiner, Mover, and Leaver (JML) processes using OKTA Identity Governance
Troubleshoot and resolve user provisioning and deprovisioning issues across integrated applications and systems
Monitor and maintain identity synchronization, connectors, workflows, and business rules
Provide L4/L3 operational support for the OKTA IGA platform
Handle incidents, service requests, change requests, and problem management activities
Requirements
Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field
Nice to have: OKTA Certified Professional / Administrator certification
Nice to have: Experience supporting enterprise IAM/IGA environments
Nice to have: Knowledge of ITIL processes and service management frameworks
Lead the administration and optimization of the Ironclad contract lifecycle management platform for a fast‑growing technology company.
Responsibilities
Own Ironclad as primary administrator, including workflow configuration, template and clause library governance, user provisioning and permissions, records management, and reporting.
Revamp and improve legal intake for the go‑to‑market organization, including request routing, triage criteria, turnaround expectations, and escalation paths.
Serve as the first point of contact for Sales and Revenue Operations on contract status, process questions, and standard‑form agreements.
Manage the execution process end to end, including approval routing, electronic signature, countersignature, filing, and capturing post‑execution obligations.
Build reporting on contract cycle time, volume, process bottlenecks, and recurring deviations to drive process improvements.
Manage authentication and user access for a healthcare archival system, focusing on Active Directory security groups, single sign-on, and user provisioning.
Responsibilities
Create and manage Active Directory security groups that control access to the archival system.
Support single sign-on and help troubleshoot authentication and access issues.
Provision, update, and remove user access as needed.
Map Epic security classes to Active Directory groups where applicable.
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