Responsible for managing, optimising and developing the ICT environment, ensuring systems are efficient, secure and aligned with business objectives, while supporting the seamless operation of the organisation’s technology infrastructure.
Responsibilities
Develop and implement ICT strategies aligned with business objectives.
Manage ICT infrastructure, ensuring performance, reliability, security and business continuity.
Oversee ICT projects, ensuring delivery on time, within scope and budget.
Provide effective technical support and ensure timely service request and incident management.
Assess technology needs and plan upgrades, replacements and infrastructure expansion.
Requirements
Master's degree in Computer Science, Information Technology or a related field
Responsible for installing end-user workstations, supporting Microsoft Office tools, troubleshooting hardware/software/networks, and training end users.
Responsibilities
Install new end-user workstations and perform adds, moves, and changes as needed
Install, configure, and support Microsoft Office productivity tools and vertical applications
Configure network access
Troubleshoot hardware, software, and network configurations
Train end users on the proper use of hardware and software
Requirements
At least two years of college study in IT or equivalent IT work experience
The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare.
Compensation
Hourly Rate: $18 - $20 per hour
Responsibilities
Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system.
Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals.
Assist with basic software installations, updates, and patches.
Support client onboardings by creating new user accounts and spin up their VMs.
Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly.
Responsible for the installation, operation, and maintenance of IT infrastructure in Manchester and Farnborough datacentres, ensuring high availability, performance, and security.
Locations (2)
Manchester, England, United Kingdom
Farnborough, England, United Kingdom
Responsibilities
Deploy and manage on-premise virtualised and physical servers
Maintain datacentre operations and maintenance
Provide technical support and documentation
Troubleshoot and resolve technical issues
Collaborate with cross-functional teams
Requirements
Bachelor’s degree in Computer Science, Information Technology or related field
Nice to have: Nutanix
Nice to have: Cisco Nexus and Catalyst switches
Nice to have: Cisco Meraki equipment
Nice to have: Routing Protocols, Firewalls, VPNs, IDS/IPS
MANTECH seeks a motivated, career and customer-oriented Systems Administrator to join our team in Soto Cano, Honduras.
Locations (2)
Soto Cano, Honduras
Tegucigalpa, Honduras
Compensation
$75,800.00-$126,100.00
Responsibilities
There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
Installing, configuring, maintaining, and troubleshooting enterprise server hardware, operating systems, and virtualized infrastructure.
Managing user accounts, system permissions, active directory structures, and group policies across mission networks.
Performing routine system maintenance, vulnerability patching, software upgrades, and diagnostic evaluations to ensure baseline security compliance.
Provide excellent customer experience by responding to and resolving incoming IT requests and alerts from clients over the phone, email, and in person.
Compensation
The compensation range for this position includes base salary and variable compensation. Individual compensation is determined by a combination of factors including skills, experience, qualifications, and geographic location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive programs designed to reward individual and organizational performance. We are committed to pay transparency and comply with all applicable pay transparency legislation.
Responsibilities
Answer high-volume inbound phone calls and emails from clients and perform initial troubleshooting on help desk tickets
Resolve customer tickets on the first contact and determine when escalation is needed
Maintain accurate records of communication, resolution, and follow-up
Ensure customer satisfaction with service, communication and issue resolution
Perform other relevant job duties as assigned
Requirements
High school diploma or equivalent
Nice to have: Associate’s degree/College diploma or higher in Information Technology
Nice to have: background in IT managed services provider business model
Primary role will represent DT Plant Computing engineering efforts on the NEOM Green Hydrogen program. The role involves embedding in day-to-day efforts, working closely with engineering centers in the US and India.
Locations (2)
Duba, Tabuk, Saudi Arabia
Neom, Tabuk, Saudi Arabia
Responsibilities
Represent DT Plant Computing engineering efforts on the NEOM Green Hydrogen program
Work with Process Automation Engineers to build and deploy control systems for the NEOM Green Hydrogen plant projects
Participate in Industrial Control System cybersecurity assessments and deployments
Configure and install PCs and Servers for Process Control Applications
Troubleshoot issues identified during testing and commissioning/start up
Requirements
Bachelor’s degree in Information Technology
Bachelor’s degree in Computer Science
Bachelor’s degree in an Engineering discipline (Chemical, Mechanical or Electrical)
Seeking a Computer Operations Analyst to support classified government contracts, performing systems analysis, troubleshooting, and security administration.
Compensation
Primary Level Salary Range: $72,100.00 - $108,100.00. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Responsibilities
Perform as a Computer Systems Analyst in support of classified government contracts.
Exhibits good communication skills, an energetic approach, and patience with customers.
Establishishes and maintains customer satisfaction according to defined objectives while adhering to established policies.
Report task statuses as required for all recurring and non-recurring efforts in written and oral format.
Support working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.
ICT CoordinatorNewEni · Abidjan, Côte d'Ivoire
IT Tech Support - Tier 1 AnalystEffortless Office · Remote, US
IT Infrastructure Datacentre EngineerCostain Group · Manchester, United Kingdom+1 more
Systems AdministratorMANTECH · Soto Cano, Honduras+1 more